2nd Shift Direct Care

Western MA•Longmeadow, MA

About The Position

As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. You will travel to different program locations based on staffing needs and support individuals with intellectual and developmental disabilities or autism in developing independence, pursuing personal goals, and participating in their communities. The role includes assistance with daily living activities and personal care while promoting dignity, choice, and independence. The open schedule is Monday 3 p.m.–11 p.m. and Saturday and Sunday 5 p.m.–11 p.m., for 20 hours per week. The pay range is $19–$21 per hour. ICL supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services, ICL provides person-centered residential and outreach services across Western Massachusetts. MHA’s services include supported and shared living, emergency respite, and privately funded care, with the goal of promoting independence, dignity, and connection.

Requirements

Valid driver’s license and acceptable driving record.
Adaptability to participants’ changing needs.
Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
Must be at least 18 years old.
High school diploma or GED required.
Minimum of six months of relevant experience.

Nice To Haves

College degree in human services or a related field.
Experience working with individuals with mental health conditions, intellectual and developmental disabilities, or autism.

Responsibilities

Provide respectful, person-centered support with daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources.
Support participants’ health needs, including medication administration under MAP standards, appointment scheduling, and monitoring wellbeing.
Assist with financial skills and money management, and maintain accurate documentation of expenditures.
Respond appropriately to emergencies and crisis situations, follow agency protocols, and communicate with supervisors.
Advocate for participants, help them build self-advocacy skills, and serve as a liaison with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
Maintain timely and accurate daily logs, incident reports, and health records.
Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.