2nd Shift Direct Care

Mental Health Association - Western MA•West Springfield, MA
•$19 - $21•Onsite

About The Position

The Residential Recovery Specialist (RRS) supports residents in a safe, structured, and trauma-informed environment. The role helps residents follow individualized treatment plans, engage in recovery and relapse prevention, and complete daily living tasks such as meal preparation, housekeeping, and transportation. The RRS helps foster a supportive, recovery-focused community. The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents take part in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment in a structured, supportive environment. GRIT has locations in Springfield for men’s programs and Holyoke for an LGBTQIA+ program. A multidisciplinary team supports residents’ recovery, personal growth, and long-term stability and develops personalized aftercare plans for their return to the community.

Requirements

  • Valid driver's license, safe and reliable vehicle, and acceptable driving record.
  • At least 18 years old.
  • Demonstrated ability to work independently, manage time, and prioritize tasks.
  • Strong oral, written, organizational, and computer skills.
  • Ability to build a supportive community in a diverse residential setting.
  • Must be able to pass and maintain certifications in MAP, CPR, and First Aid.

Nice To Haves

  • High school diploma or equivalent (GED) preferred.
  • Experience working with individuals impacted by homelessness, trauma, psychiatric diagnoses, and/or addiction preferred.

Responsibilities

  • Ensure resident activities support program policies, treatment goals, and a structured routine.
  • Provide trauma-informed, gender-responsive support, including crisis intervention and de-escalation.
  • Assist with daily living tasks, independent living skills, and participation in recovery-focused activities.
  • Facilitate or co-facilitate groups, meetings, and structured program activities.
  • Transport residents as needed and maintain safe, organized program spaces.
  • Document resident progress, administer medications per MAP certification, and promote a recovery-oriented, person-centered environment.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
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