1st Shift Direct Care

Mental Health Association - Western MA•Amherst, MA
•$19 - $21

About The Position

As a Residential Support Specialist in MHA’s Integrated Community Living (ICL) department, you provide a supportive and safe environment in community residential settings. You may travel to different program locations based on staffing needs, providing consistent support across the department. You help individuals with intellectual and developmental disabilities or autism build independence, pursue personal goals, and participate in their communities while promoting dignity and choice. ICL supports individuals in living independently and meaningfully in their communities. In partnership with the Department of Developmental Services (DDS), the program provides person-centered residential and outreach services throughout Western Massachusetts. Services include supported and shared living, emergency respite, and privately funded care. The open shift is Sunday from 10 a.m. to 2 p.m. and Monday from 9 a.m. to 3 p.m., for a total of 10 hours. The pay range is $19–$21 per hour.

Requirements

  • Valid driver’s license and acceptable driving record.
  • Strong communication, organizational, and computer skills.
  • Adaptability to participants’ changing needs.
  • Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
  • Must be at least 18 years old.
  • High school diploma or GED required.
  • Minimum of six months of relevant experience.

Nice To Haves

  • College degree in human services or a related field.
  • Experience working with individuals with mental health needs, intellectual and developmental disabilities, or autism.

Responsibilities

  • Provide respectful, person-centered support with daily living activities, personal care, and skill development.
  • Assist with bathing, dressing, grooming, toileting, and mobility.
  • Promote community integration by facilitating access to transportation, social activities, and external resources.
  • Support participants’ health needs, including medication administration in accordance with MAP standards, scheduling appointments, and monitoring wellbeing.
  • Assist with financial skills and money management, and accurately document expenditures.
  • Respond appropriately to emergencies and crises by following agency protocols and communicating with supervisors.
  • Advocate for participants, help them develop self-advocacy skills, and liaise with families, providers, and community supports.
  • Contribute to developing and implementing Individual Service Plans (ISPs), and document progress and participation.
  • Maintain accurate and timely daily logs, incident reports, and health records.
  • Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
  • Collaborate with team members, attend training and meetings, maintain certifications, and participate in supervision.
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