Residential Supervisor

Sevita•Cambridge, OH

About The Position

The Residential Supervisor oversees day-to-day activities in residential programs and ensures individuals receiving services are appropriately cared for. The role implements programs and services, maintains regulatory compliance and records, coordinates activities and appointments, and supports the safety, health, and medication management of individuals served. The supervisor also maintains program occupancy, purchasing and billing-compliance documentation, relationships with individuals and their support networks, and the cleanliness and safety of homes. The position provides direct leadership and supervision to assigned staff, including scheduling, performance evaluations, orientation, and training. It also carries responsibility for certain employment decisions and resolving staff problems within the role’s responsibilities. In New Hampshire, the supervisor reviews internal and external reports, including reports from outside fire-protection contractors, and completes required repairs within three months.

Requirements

Bachelor’s degree in Human Services, or an equivalent combination of education and experience that provides proficiency in the listed areas of responsibility.
CPR and First Aid.
Current driver’s license, car registration, and auto insurance if providing transportation to individuals receiving services.
Licensure as required by the state.
Travel as needed.
Ability to perform medium work: exert up to 50 pounds of force occasionally, up to 30 pounds frequently, and up to 10 pounds constantly to move objects.

Nice To Haves

One to two years’ experience preferred.

Responsibilities

Complete purchasing of program supplies and submit billing-compliance documentation.
Maintain census and maximize program utilization and occupancy percentages.
Maintain relationships with case managers and referral agents, and advocate on behalf of individuals supported and the Network as appropriate.
Maintain relationships with individuals receiving services, families, and guardians, and implement satisfaction-enhancement plans as appropriate.
Oversee individuals’ program plans and submit incident reports as appropriate.
Ensure timely incident reporting and implement corrective action for individuals.
Implement safety plans for individuals supported and coordinate scheduling.
Ensure individuals receive appropriate health and medication management.
Assist in managing client funds.
Ensure homes are clean, neat, and safe, and coordinate with or contact maintenance as appropriate.
Provide leadership and direct supervision of staff; implement employee practices; ensure safety and workers’ compensation initiatives are followed; and ensure employees receive appropriate orientation and training.
Ensure compliance with regulatory and company requirements.
Direct and supervise assigned staff, including performance evaluations, scheduling, orientation, and training.
Make decisions concerning employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
Resolve employee problems within the position’s responsibilities.
In New Hampshire, review internal and external reports, including outside fire-protection contractor reports, and complete required repairs within three months.
Perform other related duties and activities as required.