Residential Supervisor

Apis Services Inc•California, KY

6d•$55,000 - $65,000

About The Position

Holly Hill Child & Family Solutions is hiring a Residential Supervisor, also referred to as a Cottage Supervisor, to oversee daily operations in a residential cottage setting. The role assists the Residential Director with admissions, scheduling, and onboarding Adolescent Treatment Workers (ATWs), oversees direct care for residents, and performs the duties expected of an ATW. The supervisor trains assigned staff, provides regularly scheduled supervision across shifts, oversees employee relations and performance, and supports clear communications that promote program effectiveness. The position also helps ensure compliance with applicable federal, state, and local regulations and collaborates regularly with case managers and therapists to support youth’s physical, mental, social, educational, spiritual, and behavioral needs. The supervisor helps maintain a safe, trauma-informed therapeutic environment; supports staff development and adequate staffing; and ensures professional, recovery-oriented interactions and evidence-based interventions. The role includes enforcing program rules, overseeing crisis de-escalation and physical restraint interventions in accordance with agency policy, and participating in program development and improvements. The supervisor guides ATWs in resolving cottage conflicts, assists with resident activities, and handles youth and family information confidentially in accordance with HIPAA. This is a full-time position in California, Kentucky, with a variable shift and a flexible schedule that may include nights, weekends, and holidays. Floating on-call responsibilities are required to support ATWs. The listed salary range is $55,000–$65,000. DailyPay is available.

Requirements

At least two years of college or a high school diploma/GED.
One year of work experience with vulnerable at-risk youth.
Three or more years of experience working in a youth treatment setting.
Two years of supervisory experience.
Ability to work a flexible schedule that may include nights, weekends, and holidays.
Ability to fulfill floating on-call responsibilities.

Nice To Haves

Bachelor’s degree in Social Services or a related field.
Compassionate, dependable, patient, team-oriented, service-focused, professional, positive, and committed to helping others.

Responsibilities

Oversee daily operations within the cottage setting and assist the Residential Director with admissions, scheduling, and onboarding of Adolescent Treatment Workers.
Oversee direct care for residents and perform duties expected of Adolescent Treatment Workers.
Train assigned staff and provide regularly scheduled supervision across all shifts.
Oversee employee relations and performance, including coaching, corrective action, and staff reviews.
Maintain a safe, trauma-informed therapeutic milieu through active presence, support, role modeling, coaching, supervision, and guidance.
Foster staff cohesion and development through orientation and ongoing team development.
Monitor continuous supervision of clients, provide face-to-face contact and support, and maintain adequate staff ratios according to licensing and accreditation standards.
Ensure staff interactions and evidence-based interventions are professional and promote recovery.
Enforce rules, policies, and regulations of the therapeutic milieu.
Oversee appropriate crisis de-escalation and physical restraint interventions in accordance with agency policy, and follow emergency and crisis intervention procedures.
Participate in program development and implementation of programmatic changes, improvements, and work procedures.
Guide Adolescent Treatment Workers in resolving conflicts in the cottages.
Assist with planning and supervising resident activities and manage and maintain activity receipts.
Protect confidential information about youth and their families, sharing it professionally only with involved parties when it serves the child's best interest and maintaining confidentiality in compliance with HIPAA.
Communicate and collaborate regularly with case managers and therapists to support youth's ongoing needs.
Work a flexible schedule that may include nights, weekends, and holidays, and fulfill floating on-call responsibilities supporting Adolescent Treatment Workers.

Benefits

DailyPay access to earned wages before payday.
Medical insurance available on the first of the month following 30 days of employment.
Dental insurance available on the first of the month following 30 days of employment.
Vision insurance available on the first of the month following 30 days of employment.
401(k) retirement plan.
Paid time off.
Employee Assistance Program.
Wellness programs.
Employee referral bonuses.
Paid training programs.
Professional development opportunities.
Certification opportunities.
Leadership development programs.
Career advancement opportunities.
Opportunities across multiple service lines.