Residential Supervisor

Sevita • Augusta, GA

5d

About The Position

The Residential Supervisor supervises and coordinates day-to-day activities and appointments for individuals receiving support, including implementing programs and services. The role coordinates and oversees Direct Care Staff schedules and daily program operations, and ensures onboarding, orientation, and ongoing training are delivered.

The Residential Supervisor contributes to hiring, corrective action, performance evaluations, and termination decisions. The role builds relationships with case managers, referral agents, families, and guardians, advocates for individuals receiving care, and implements satisfaction enhancement plans. It also monitors individuals’ comfort and safety and ensures living environments and program activities comply with regulatory requirements.

Requirements

• Bachelor’s degree in Human Services.
• One to two years’ experience preferred, or an equivalent combination of education and experience.
• Other education and experience as required by state.
• Current CPR and First Aid.
• Valid driver's license, car registration, and auto insurance.
• Licensure as required by state.
• Strong attention to detail, organizational skills, and ability to multitask to meet deadlines.
• Effective communication skills to manage relationships.
• Reliable, responsible attitude and compassionate approach.
• Commitment to quality.

Nice To Haves

• One to two years’ experience is preferred.

Responsibilities

• Supervise and coordinate day-to-day activities and appointments for individuals receiving support, including implementing programs and services.
• Coordinate, supervise, and maintain daily activities and schedules for Direct Care Staff and oversee daily program operations.
• Ensure onboarding, orientation, and ongoing training are delivered.
• Provide input and feedback on hiring, corrective action, performance evaluations, and termination decisions.
• Foster positive relationships with case managers and referral agents and advocate on behalf of individuals receiving care.
• Maintain relationships with families and guardians and implement individual satisfaction enhancement plans.
• Monitor the comfort and safety of individuals served and ensure living environments and program activities comply with regulatory requirements.

Benefits

• Full compensation and benefits package for full-time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Nationwide career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time