Residential Supervisor

Sevita•Middletown, OH

About The Position

The Residential Supervisor oversees residential support services and coordinates the day-to-day activities and appointments of individuals receiving support. The role implements programs and services, supervises Direct Care Staff, and oversees daily program operations. It also supports staff onboarding and training, contributes feedback to employment decisions, maintains relationships with individuals’ families and external partners, and helps ensure residents’ comfort, safety, and regulatory compliance.

Requirements

Bachelor’s degree in Human Services.
Current CPR and First Aid certification.
Valid driver’s license, car registration, and auto insurance.
Licensure as required by the state.
Strong attention to detail and organizational skills, with the ability to multitask and meet deadlines.
Effective communication skills for managing relationships.
Reliable and responsible attitude and a compassionate approach.
Commitment to quality in all work.

Nice To Haves

One to two years of experience preferred, or an equivalent combination of education and experience.
Other education and experience as required by the state.

Responsibilities

Supervise and coordinate the daily activities and appointments of individuals receiving support, including implementing programs and services.
Coordinate and supervise Direct Care Staff schedules and daily activities, and oversee daily program operations.
Ensure onboarding, orientation, and ongoing training are delivered.
Provide input and feedback on hiring, corrective action, performance evaluations, and termination decisions.
Foster positive relationships with case managers and referral agents, and advocate on behalf of individuals receiving care.
Maintain relationships with families and guardians and implement individual satisfaction enhancement plans.
Monitor individuals’ comfort and safety and ensure living environments and program activities comply with regulatory requirements.