Residential Supervisor

Sevita • Saint Albans, WV

5d

About The Position

The Residential Supervisor supervises and coordinates day-to-day activities and appointments for individuals receiving support, including implementing programs and services. The role coordinates and oversees Direct Care Staff schedules and daily activities, as well as the daily operation of the residential program. The supervisor supports staff onboarding, orientation, and ongoing training; contributes input to hiring, corrective action, performance evaluations, and termination decisions; and fosters relationships with case managers, referral agents, families, and guardians. The position also advocates for individuals receiving care, implements satisfaction enhancement plans, and monitors their comfort and safety while ensuring living environments and program activities comply with regulatory requirements.

Full-time, part-time, and as-needed schedules are available. Full-time employees receive a compensation and benefits package.

Requirements

• Bachelor’s degree in Human Services.
• One to two years of experience preferred, or an equivalent combination of education and experience.
• Other education and experience as required by state.
• Current CPR and First Aid.
• Valid driver’s license, car registration, and auto insurance.
• Licensure as required by state.
• Strong attention to detail, organizational skills, and ability to multitask to meet deadlines.
• Effective communication skills to manage relationships.
• Reliable and responsible attitude and a compassionate approach.
• Commitment to quality.

Nice To Haves

• One to two years’ experience.

Responsibilities

• Supervise and coordinate the day-to-day activities and appointments of individuals receiving support, including implementation of programs and services.
• Coordinate, supervise, and maintain daily activities and schedules for Direct Care Staff and oversee daily program operations.
• Ensure onboarding, orientation, and ongoing training are delivered.
• Provide input and feedback on hiring, corrective action, performance evaluations, and termination decisions.
• Foster positive relationships with case managers and referral agents, and advocate on behalf of individuals receiving care.
• Maintain relationships with families and guardians, and implement individual satisfaction enhancement plans.
• Monitor the comfort and safety of individuals served and ensure living environments and program activities comply with regulatory requirements.

Benefits

• Full compensation and benefits package for full-time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Rewarding work impacting the lives of those served, alongside a great team of coworkers.
• Nationwide career development and advancement opportunities.
• Job security.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager