Residential Shift Lead

Odyssey House Inc.•Salt Lake City, UT

12d•Onsite

About The Position

Odyssey House is seeking a full-time Residential Shift Lead for its Parents program in Salt Lake. The role supports adults receiving treatment for mental health and addiction issues by helping clients work toward treatment goals and maintaining a safe, supportive treatment community. The Shift Lead coordinates daily milieu treatment and activities with counseling staff, monitors and supervises clients and families, and ensures services and observations are documented during each shift. The position also provides shift-level leadership, including mentoring and training part-time staff, supporting new-hire onboarding, serving as a point of contact for staff, and filling in for unavailable staff as needed. Other work includes client transportation, medication administration after training, safety and facility checks, client orientation, incident reporting, and administrative tasks. The posted schedule is Saturday–Sunday, 10:00 AM–6:00 PM, and Monday–Wednesday, 4:00 PM–12:00 AM; shifts may vary and the employee must be able to work variable shifts as needed. Compensation is $18.00 per hour.

Requirements

At least 21 years of age.
Must work scheduled shifts, which may vary, and be able to work variable shifts as needed.
First Aid and CPR certification; training is provided if not already certified.
Employment is contingent on required pre-employment screenings, which may include background checks, fingerprinting, applicable sex offender registry screenings for adult residential roles, and other position-related verifications.
For roles requiring driving, a Motor Vehicle Record review and valid Utah driver’s license are required.

Nice To Haves

High school diploma or equivalent preferred.
Experience working with adults in a treatment setting preferred.
Passion for community service and helping others realize their potential.
Communication skills to problem-solve directly with clients and other staff.
Reliability in filling support staff shifts and delivering on position responsibilities.
Ability to independently address issues and needs in the organization’s community.
Willingness to learn and grow in the position.

Responsibilities

Observe and monitor clients’ behavior and intervene according to schedules, individual treatment plans, and treatment community needs.
Collect urinary analysis drug screens when directed and follow appropriate procedures.
Ensure assigned groups, meetings, and activities are facilitated and documented; record observations and milieu interventions in client records or feedback sheets during each shift, with same-day documentation.
Complete shift-change feedback and email it to the treatment team each shift.
Attend scheduled monthly staff meetings and training.
Mentor and train part-time staff, including supporting onboarding of new hires.
Coordinate milieu treatment with counseling staff.
Conduct bi-hourly head counts, including following up on clients responsible for headcounts during swing shifts and performing headcounts on graveyard shifts.
Transport clients to outside meetings and recreation groups, complete required documentation, and follow Odyssey House transportation requirements.
Supervise and monitor clients and families during phone calls and visitation.
Complete medication training, administer medication, and document clients taking medication.
Conduct and document regular house checks, fire drills, and maintenance checks; report safety, security, or maintenance concerns.
Complete incident reports according to Odyssey House policy.
Orient new clients, including person and baggage searches, clothing logs, and room assignments or coordination.
Provide one-on-one supervision of at-risk clients and follow protocols and directives from on-call clinical staff or the Program Director.
Oversee house cleaning and conduct house checks each shift.
Act as the point of contact for part-time staff on shift and staff-on-call.
Complete filing and other assigned administrative work.
Conduct behavioral groups and ensure service documentation is completed.
Coordinate and ensure behavioral groups and unattended businesses are resolved, and send feedback to the clinical team.
Fill in for unavailable staff members as needed.
Perform other duties as assigned.
Adhere to Odyssey House’s mission, philosophy, scope of service, applicable codes of conduct and service requirements, safety standards, and customer-service expectations.
Understand and fulfill responsibilities related to the position, time management, personnel files, client records, incident reporting, mandatory training, client boundaries, and the rights of clients and staff.

Benefits

Medical, dental, vision, flexible spending account, and long- and short-term disability coverage.
403(b) retirement plan with immediate participation available; 100% employer match up to 6% after one year of service.
Paid time off, accruing up to 35 days per year, with increased accrual rates after one year.
Option to convert half of unused accrued sick time into extra vacation days at year-end.
Paid sabbatical leave after five years of service.
Confidential 24/7 Employee Assistance Program for mental health, financial advice, and personal well-being.
Tuition reimbursement of up to $9,000 per year for approved programs, subject to eligibility requirements.
Paid training and professional development opportunities, subject to manager approval and eligibility.
On-demand access to earned wages before payday through Paylocity, subject to terms.
Free UTA transit pass for the daily work commute.
Monthly performance awards and team recognition.
Casual dress code and workplace culture.