Shift Lead Residential | Adult Residential Services

Valley Behavioral Health Incorporated•Salt Lake City, UT

3d•$21 - $26

About The Position

The Shift Lead supports program leadership by supervising work activities during assigned shifts and ensuring team members have the resources and support needed to perform successfully. The role uses knowledge and skill in the relevant function to train, coach, and supervise team members, while encouraging collaboration and teamwork. The Shift Lead helps keep daily operations on track, ensures operational goals are completed on time and agency policies are followed, and performs direct client care when needed. Client care may include targeted case management, medication distribution, and client transportation. The role coordinates with program leadership on shift coverage and provides on-call coverage as assigned. The position is with Valley Behavioral Health’s CORE Program in Adult Residential Services.

Requirements

High school diploma or equivalent.
Six months of direct care experience.
Case Manager certification as required by the program; if needed, it must be obtained within 120 days of the start date.
CPR certification; obtained post-hire.
Valley de-escalation certification; obtained post-hire.
For driving positions, be at least 21 years old and hold a current driver's license.

Nice To Haves

One year of behavioral health experience.
Previous supervisory experience.

Responsibilities

Supervise team work activities and expectations during assigned shifts.
Promote strong performance and high morale.
Ensure operational goals are completed within required timelines.
Ensure compliance with agency policies, procedures, and operational expectations.
Perform client care responsibilities, including targeted case management, medication distribution, and client transportation.
Complete tasks and projects assigned by the Team Lead or Program Manager.
Coordinate with program leadership to ensure shift coverage and provide on-call coverage as assigned.
Follow agency documentation policies for all phases of treatment, including assessments, care plans, treatment transitions, discharge plans, and client care.
Collaborate with internal and external multidisciplinary teams on clinical aspects of treatment.
Adhere to ethical and legal standards set by licensing boards and state regulations.
Meet direct care expectations.
Participate in ongoing professional development to meet licensure, certification, and other agency requirements.

Benefits

Tenure-based service increases and performance bonuses.
On-Demand Pay access to a portion of earned wages before payday.
15 days of accrued paid time off annually, increasing by one day with each year of service.
10 paid holidays.
Two wellness days.
Paid parental leave.
Eligible team members working 30 or more hours per week may receive medical, dental, vision, life, and disability insurance, plus voluntary insurance options including accident, hospital indemnity, critical illness, financial protection, and pet insurance.
Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
Medical expense reimbursement through the Garner HRA, up to $2,000 for individuals and $4,000 for families.
Depending on medical plan selection, access to a Health Savings Account with a company match of up to $900 for individuals and $1,800 for families.
401(k) plan with pre-tax and Roth contributions and a company match of up to 6% of annual salary.
Tuition reimbursement.
New licensure reimbursement.
Paid training and conference attendance.
Continuing education reimbursement and paid time for continuing education.