Shift Lead Residential | Adult Residential Services

Valley Behavioral Health•Salt Lake City, UT

About The Position

The Shift Lead supports program leadership by supervising work activities during assigned shifts and ensuring team members have the resources and support to perform successfully. The role uses relevant functional knowledge to train, coach, and supervise team members and encourages collaboration and teamwork. The Shift Lead also performs direct client care as needed, including targeted case management, medication distribution, and client transportation. The position is full-time and scheduled Monday through Friday, 12:00 p.m. to 8:00 p.m. Pay starts at $20.65 per hour, calculated based on years of related work experience, with an additional $2.25 per hour for all hours worked. The role provides on-call coverage as assigned and requires participation in ongoing professional development to meet licensure, certification, and agency requirements.

Requirements

High school diploma or equivalent.
Six months of direct care experience.
Case Manager certification as required by the program; if needed, it must be obtained within 120 days of the start date.
CPR certification, to be obtained post-hire.
Valley de-escalation certification, to be obtained post-hire.
For driving positions, minimum age of 21 and a current driver's license.

Nice To Haves

One year of behavioral health experience.
Previous supervisory experience.

Responsibilities

Supervise the work activities and expectations of a team during assigned shifts.
Promote a culture of strong performance and high morale.
Ensure operational goals are completed within required timelines.
Ensure compliance with agency policies, procedures, and operational expectations.
Perform client care responsibilities, including targeted case management, medication distribution, and client transportation.
Complete tasks and projects assigned by the Team Lead or Program Manager.
Coordinate with program leadership to ensure shift coverage and provide on-call coverage as assigned.
Follow agency documentation policies for all phases of treatment, including assessments, care plans, treatment transitions, discharge plans, and client care.
Collaborate with internal and external multidisciplinary teams regarding clinical aspects of treatment.
Adhere to ethical and legal standards set by licensing boards and state regulations.
Meet direct care expectations.
Participate in ongoing professional development activities to meet licensure, certification, and agency requirements.

Benefits

Compensation program with tenure-based service increases and performance bonuses.
On-Demand Pay access to a portion of earned wages before payday.
15 days of accrued paid time off annually, increasing by one day with each year of service.
10 paid holidays.
2 wellness days.
Paid parental leave.
Medical, dental, vision, life, and disability insurance for eligible team members working 30 or more hours per week.
Voluntary accident, hospital indemnity, critical illness, financial protection, and pet insurance options.
Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
Garner HRA reimbursement for eligible out-of-pocket medical expenses, up to $2,000 for individuals and $4,000 for families.
Health Savings Account with pre-tax contributions, depending on medical plan selection, and company match up to $900 for individuals and $1,800 for families.
401(k) plan with pre-tax and Roth contributions and company match up to 6% of annual salary.
Tuition reimbursement.
New licensure reimbursement.
Paid training and conference attendance.
Continuing education reimbursement.
Paid time for continuing education.