Residential Shift Lead

Odyssey House•Salt Lake City, UT

11d•Onsite

About The Position

Odyssey House is seeking a full-time Residential Shift Lead for its Parents program in Salt Lake. This role supports adults and families in treatment by monitoring clients, assisting them with treatment goals, coordinating the residential treatment milieu, and maintaining a safe and supportive environment. The Shift Lead also serves as a point of contact for part-time staff, mentors and trains staff, and completes client documentation and administrative duties. Training and support are provided, with opportunities for professional development and advancement. The listed schedule is Saturday and Sunday, 10:00 AM–6:00 PM, and Monday through Wednesday, 4:00 PM–12:00 AM. The position pays $18.00 per hour. Employees must work scheduled shifts, which may vary, and be able to work variable shifts as needed.

Requirements

At least 21 years of age.
First Aid and CPR certification; training is provided if not already certified.
Must work scheduled shifts, which may vary, and be able to work variable shifts as needed.
Employment is contingent on completing required pre-employment screenings, which may include background checks, fingerprinting, applicable sex offender registry screenings for Adult Residential roles, and other position-related verifications.
Roles requiring driving are subject to a Motor Vehicle Record review and require a valid Utah driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
Experience working with adults in a treatment setting preferred.
Passion for community service and helping others realize their potential.
Communication skills to problem-solve directly with clients and other staff.
Reliability in filling support staff shifts and fulfilling position responsibilities.
Self-starter qualities and ability to independently address issues and needs in the organization’s community.
Willingness to learn and grow in the position.

Responsibilities

Observe and monitor clients’ behavior and intervene in accordance with schedules, individual treatment plans, and treatment community needs.
Collect urinary analysis drug screens when directed and follow required procedures.
Ensure assigned groups, meetings, and activities are facilitated and documented; record observations and milieu interventions in client records or feedback sheets during each shift, completing documentation the same day as service.
Complete shift-change feedback and email it to the treatment team each shift.
Attend monthly staff meetings and training when scheduled.
Mentor and train part-time staff, including supporting new-hire onboarding.
Coordinate milieu treatment with counseling staff.
Conduct bi-hourly head counts and follow up on clients responsible for head counts during the swing shift; perform head counts on the graveyard shift.
Transport clients to outside meetings and recreation groups, complete required documentation, and follow Odyssey House transportation requirements.
Supervise and monitor clients and families during phone calls and visits.
Complete medication training and administer and document clients taking medication.
Conduct and document house checks, fire drills, and maintenance checks; report safety or security concerns and other problems.
Complete incident reports in accordance with Odyssey House policy.
Orient new clients, including conducting person and baggage searches, completing clothing logs, and coordinating room assignments.
Provide one-on-one supervision for at-risk clients and follow protocols and directives from on-call clinical staff or the Program Director.
Oversee house cleaning and conduct house checks each shift.
Act as the point of contact for part-time staff on shift and staff-on-call.
Complete filing and other miscellaneous administrative work as assigned.
Conduct behavioral groups and ensure service documentation is completed.
Coordinate and ensure behavioral groups and unattended businesses are resolved and feedback is sent to the clinical team.
Fill in for unavailable staff members as needed.
Perform other duties as assigned.
Adhere to Odyssey House’s mission, philosophy, and scope of service; applicable codes of conduct and service requirements; safety standards; customer-service expectations; and client-care requirements.
Understand and fulfill responsibilities related to the job, time management, personnel-file requirements, client records, incident reporting, mandatory training, client boundaries, and the individual rights of clients and staff.

Benefits

Medical, dental, vision, flexible spending account, and long- and short-term disability coverage.
Life insurance.
403(b) retirement plan with immediate participation available and a 100% employer match up to 6% after one year of service.
Paid time off, accruing up to 35 days per year, with increased accrual rates after one year.
Sick leave rollover: convert half of unused accrued sick time into extra vacation days at year-end.
Paid sabbatical after five years of service.
Employee Assistance Program with confidential 24/7 support.
Tuition reimbursement up to $9,000 per year for approved programs, subject to eligibility requirements.
Paid training and professional development opportunities, subject to manager approval and eligibility.
On-demand access to earned wages before payday through Paylocity, subject to terms.
Free UTA transit pass for the daily work commute.
Monthly performance awards and team recognition.