Shift Lead | Adult Residential Services
About The Position
Valley's EPIC residential treatment and housing programs provide compassionate, evidence-based support for adults navigating behavioral health, substance use, and co-occurring disorders. The Shift Lead supports unit leadership by supervising work activities during assigned shifts on a residential or housing unit. The role helps ensure employees have the resources and support to perform successfully and uses relevant knowledge and skills to train, coach, and supervise employees while encouraging collaboration and teamwork. The Shift Lead helps create a safe, supportive environment for clients and staff, guides daily operations, supports team members, ensures quality care, and serves as a resource during the assigned shift. The role includes client care and operational responsibilities, coordinating shift coverage with unit leadership, and providing on-call coverage as assigned.
Requirements
- High school diploma or equivalent.
- Six months of direct care experience.
- Case Manager certification as required by the program; if needed, certification is required within 120 days of the start date.
- CPR certification, to be obtained post-hire.
- Valley de-escalation certification, to be obtained post-hire.
Nice To Haves
- One year of behavioral health experience.
- One year of supervisory experience.
Responsibilities
- Supervise team work activities and expectations during assigned shifts on a residential or housing unit.
- Promote a culture of strong performance and high morale.
- Ensure operational goals are completed within required timelines.
- Ensure employees comply with company policies, procedures, and operational expectations.
- Perform client care responsibilities, including targeted case management, medication distribution, and client transportation.
- Complete tasks and projects assigned by the Team Lead or Program Manager.
- Coordinate with unit leadership to ensure shift coverage and provide on-call coverage as assigned.
- Train, coach, and support employees.
Benefits
- Tenure-based service increases and performance bonuses.
- On-demand access to a portion of earned wages before payday.
- 15 days of accrued paid time off annually, increasing by one day with each year of service.
- 10 paid holidays.
- Two wellness days.
- Paid parental leave.
- Medical, dental, vision, life, and disability insurance for eligible team members working 30 or more hours per week.
- Voluntary accident, hospital indemnity, critical illness, financial protection, and pet insurance options.
- Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
- Garner Health Reimbursement Arrangement reimbursement for eligible out-of-pocket medical expenses, up to $2,000 for individuals and $4,000 for families.
- Health Savings Account option with company match up to $900 for individuals and $1,800 for families, depending on medical plan selection.
- 401(k) plan with pre-tax and Roth contributions and a company match of up to 6% of annual salary.
- Tuition reimbursement.
- New licensure reimbursement.
- Paid training and conference attendance.
- Continuing education reimbursement and paid time for continuing education.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
