Shift Lead | Adult Residential Services

Valley Behavioral Health•Salt Lake City, UT

About The Position

Valley's EPIC residential treatment and housing programs provide compassionate, evidence-based support for adults navigating behavioral health, substance use, and co-occurring disorders. The Shift Lead helps create a safe, supportive environment for clients and staff by guiding daily operations, coaching team members, ensuring quality care, and serving as a resource during assigned shifts. The Shift Lead supports unit leadership by supervising work activities on a residential or housing unit and ensuring employees have the resources and support needed to perform their jobs. The role uses relevant functional knowledge to train, coach, and supervise employees while encouraging collaboration and teamwork. Client care duties may include targeted case management, medication distribution, and client transportation. This is a full-time position scheduled Monday through Friday, 10 a.m. to 6 p.m. The schedule may vary, and weekend and holiday availability may be needed. Pay starts at $20.65 per hour, with an additional $2.25 per hour for all hours worked as a shift differential. Pay is calculated based on years of related experience.

Requirements

High school diploma or equivalent.
Six months of direct care experience.
Case Manager certification as required by the program; if needed, it must be obtained within 120 days of the start date.
CPR certification, obtained post-hire.
Valley de-escalation certification, obtained post-hire.

Nice To Haves

One year of behavioral health experience.
One year of supervisory experience.

Responsibilities

Supervise a team's work activities and expectations during assigned shifts on a residential or housing unit.
Promote strong performance and high morale.
Ensure operational goals are completed within required timelines.
Ensure employee compliance with company policies, procedures, and operational expectations.
Perform client care responsibilities, including targeted case management, medication distribution, and client transportation.
Complete tasks and projects assigned by the Team Lead or Program Manager.
Coordinate with unit leadership to ensure shift coverage and provide on-call coverage as assigned.
Train, coach, and supervise employees, and support a culture of collaboration and teamwork.

Benefits

Tenure-based service increases and performance bonuses.
On-demand access to a portion of earned wages before payday.
15 days of accrued paid time off annually, increasing by one day each year of service.
10 paid holidays and 2 wellness days.
Paid parental leave.
Medical, dental, vision, life, and disability insurance for eligible team members working 30 or more hours per week, with additional voluntary insurance options including accident, hospital indemnity, critical illness, financial protection, and pet insurance.
Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
Medical expense reimbursement through a Garner HRA, up to $2,000 for individuals and $4,000 for families.
Health Savings Account contributions with a company match of up to $900 for individuals and $1,800 for families, depending on medical plan selection.
401(k) plan with pre-tax and Roth contribution options and a company match of up to 6% of annual salary.
Tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.