Temp Residential Services Coordinator
About The Position
The Residential Services Coordinator helps keep LifeMoves’ Guadalupe Emergency Interim Housing site safe, welcoming, and operating smoothly. Reporting to the Operations & Services Manager or Program Director, the coordinator responds to client needs, supports volunteers, donors, and community visitors, monitors site safety, and assists with daily operations such as client arrivals, room preparation, meals, supplies, and donations. When supervisors are offsite, the coordinator observes site activity, shares updates, and maintains clear written and verbal communication with the team. The role requires a calm, compassionate approach to crisis response and attention to clients’ safety and emotional well-being. The position is onsite and in person, with a schedule of Wednesday and Thursday, 8:00 a.m.–4:30 p.m. The Guadalupe EIH provides interim housing and tailored supportive services to people experiencing homelessness.
Requirements
- High school diploma or GED; 2–3 years of consistent equivalent experience in a related field may substitute for formal education.
- Related experience may include peer advocacy, community outreach, housing services, or work in homelessness services.
- Demonstrates care, respect, and empathy when working with people from all backgrounds and commitment to DEIB principles and welcoming everyone with kindness, dignity, and respect.
- Manages stress and emotions professionally, remains calm and supportive under pressure, and applies de-escalation techniques.
- Open to feedback and motivated to learn about trauma-informed care, crisis support, and harm-reduction practices.
- Works effectively independently and collaboratively, follows directions, communicates clearly, and seeks clarification when needed.
- Maintains clear, unbiased, and professional documentation and communication.
- Demonstrates organizational skills, attention to detail, and the ability to prioritize tasks.
- Proficient with phones, messaging systems, email, Microsoft Word, Excel, and databases.
- Satisfactory background check and DMV Motor Vehicle Record check.
- Valid California driver’s license, reliable transportation, and current vehicle insurance.
- Proof of a clear TB test dated within 60 days of hire.
Responsibilities
- Provide calm, supportive crisis response and connect clients to appropriate resources as needed.
- Respond professionally and compassionately to client, volunteer, donor, and visitor needs.
- Monitor site safety through rounds and camera observation, maintaining a clean, safe, and welcoming environment.
- Report maintenance or pest issues promptly and assist with pest control and cleanliness efforts.
- Manage facility meals, supplies, and donations, including inventory and organized storage.
- Create reports, update shift logs, and participate in team meetings.
- Maintain confidentiality, appropriate boundaries, and professional conduct.
- Conduct client move-ins, transitions, and move-outs, with accurate documentation and a positive experience.
- Complete required trainings within deadlines, including CPR, Mental Health First Aid, Crisis Intervention, and database use.
- Participate in online training on trauma-informed care, mental health, substance use, crisis prevention, and mandated reporting.
- Attend continuing education opportunities to strengthen professional skills and uphold agency standards.
- Perform additional duties as assigned to support program and organizational needs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
