Temp Residential Services Coordinator

LIFEMOVES•San Jose, CA

1d•$21 - $23•Onsite

About The Position

The Guadalupe Residential Services Coordinator helps keep the site safe, welcoming, and operating smoothly. The role responds to routine client needs and urgent situations, supports volunteers, donors, and community visitors, monitors site access and safety, and assists with daily operations such as welcoming clients, preparing rooms, and organizing supplies. When supervisors are offsite, the coordinator observes site activity, shares updates, and maintains clear written and verbal communication with the team. The position uses a calm, compassionate approach to support clients’ safety and emotional well-being, including during stressful or crisis situations, and helps foster trust as clients work toward stability and permanent housing. LifeMoves Guadalupe Emergency Interim Housing is an interim housing community with private units for households, couples, and single adults experiencing homelessness. The site includes facilities for case management, workshops, dining, recreation, laundry, and a pet area. LifeMoves interim supportive housing programs provide time-based accommodations and support, including meals, laundry, case management, and therapy. Sites are staffed 24/7. This position provides oversight to staff onsite and reports to the Director of Interim Supportive Housing. The position is onsite and in person, scheduled Thursday through Saturday from 11:30 p.m. to 8:00 a.m. It may involve a small amount of travel to trainings and administrative events. LifeMoves provides reasonable accommodations to support performance of essential job functions as required by law.

Requirements

High school diploma or GED; 2–3 years of consistent equivalent experience in a related field may substitute for formal education.
Related experience may include peer advocacy, community outreach, housing services, or work in the homelessness services field.
Demonstrates care, respect, and empathy when working with people from all backgrounds, and is committed to practicing DEIB principles and relentless engagement.
Manages stress and emotions professionally, remains calm and supportive under pressure, and applies de-escalation techniques.
Works effectively independently and collaboratively, follows directions, communicates clearly, and seeks clarification when needed.
Maintains clear, unbiased, and professional documentation and communication.
Demonstrates strong organizational skills, attention to detail, and ability to prioritize tasks.
Proficient with phones, messaging systems, email, Microsoft Word, Excel, and databases.
Satisfactory background check and DMV Motor Vehicle Record Check.
Valid California driver’s license, reliable transportation, and current vehicle insurance.
Proof of a clear TB test dated within 60 days of hire.
Ability to perform duties that may involve sitting, standing, walking, climbing stairs, reaching, reading, using computers or other equipment, communicating and exchanging information, and lifting or moving up to 25 lbs.

Nice To Haves

Openness to feedback and motivation to learn and grow in trauma-informed care, crisis support, and harm-reduction practices.
Bilingual or bicultural experience; candidates from BIPOC, Native and/or Indigenous, LGBTQIA+, and disabled communities are encouraged to apply.

Responsibilities

Provide calm, supportive crisis response and connect clients with appropriate resources as needed.
Respond professionally and compassionately to the needs of clients, volunteers, donors, and visitors.
Monitor site safety through rounds and camera observation, helping maintain a clean, safe, and welcoming environment.
Report maintenance or pest issues promptly and assist with pest control and cleanliness efforts.
Manage facility meals, supplies, and donations, including accurate inventory and organized storage.
Create reports, update shift logs, and participate in team meetings.
Maintain confidentiality, appropriate boundaries, and professional conduct.
Conduct client move-ins, transitions, and move-outs, ensuring accurate documentation and a positive experience.
Complete required training within deadlines, including CPR, Mental Health First Aid, Crisis Intervention, and database use.
Participate in online training on trauma-informed care, mental health, substance use, crisis prevention, and mandated reporting.
Attend continuing education opportunities to strengthen professional skills and uphold agency standards.
Perform additional duties as assigned to support program and organizational needs.