Temp Residential Services Coordinator

LIFEMOVES•San Jose, CA

1d•$21 - $23•Onsite

About The Position

The Residential Services Coordinator supports the safety, welcoming atmosphere, and daily operations of LifeMoves Guadalupe Emergency Interim Housing in San Jose. The role responds to client needs and urgent situations, supports volunteers, donors, and visitors, monitors site access and safety, and helps with client arrivals, room preparation, and supply organization. When supervisors are offsite, the coordinator observes site activity, shares updates, and maintains clear written and verbal communication with the team. The role calls for calm, compassionate support during stress or crisis and helps foster a stable environment where clients can work toward permanent housing. LifeMoves Guadalupe EIH is an interim housing community with private units for households, including couples and single adults experiencing homelessness. The site has 96 rooms and facilities for case management, workshops, dining, recreation, laundry, and pets. LifeMoves’ interim supportive housing programs provide time-based accommodations and services, including meals, laundry, case management, and therapy. Sites are staffed 24/7. This position provides oversight to staff on site and reports to the Director of Interim Supportive Housing. This is a temporary, part-time, onsite position scheduled Monday, Tuesday, and Wednesday from 11:30 PM to 8:00 AM, at $21–$23 per hour. It is based at the Guadalupe EIH in San Jose, California. Supervisory responsibilities: none. The role may include small amounts of travel to trainings and administrative events.

Requirements

High school diploma or GED; 2–3 years of consistent equivalent experience in a related field may substitute for formal education.
Related experience may include peer advocacy, community outreach, housing services, or work in the homelessness services field.
Demonstrates care, respect, and empathy when working with people from all backgrounds and commitment to DEIB principles and relentless engagement.
Manages stress and emotions professionally, remains calm and supportive under pressure, and applies de-escalation techniques.
Open to feedback and motivated to learn about trauma-informed care, crisis support, and harm-reduction practices.
Works effectively independently and collaboratively, follows directions, communicates clearly, and seeks clarification when needed.
Maintains clear, unbiased, and professional documentation and communication.
Demonstrates strong organization, attention to detail, and ability to prioritize tasks.
Proficient with phones, messaging systems, email, Microsoft Word, Excel, and databases.
Satisfactory background check and DMV Motor Vehicle Record Check.
Valid California driver's license, reliable transportation, and current vehicle insurance.
Proof of a clear TB test dated within 60 days of hire.

Responsibilities

Provide calm, supportive crisis response and connect clients to appropriate resources as needed.
Respond professionally and compassionately to client, volunteer, donor, and visitor needs.
Monitor site safety through rounds and camera observation, maintaining a clean, safe, and welcoming environment.
Report maintenance or pest issues promptly and assist with pest control and cleanliness efforts.
Manage facility meals, supplies, and donations, including accurate inventory and organized storage.
Create reports, update shift logs, and participate actively in team meetings.
Maintain confidentiality, appropriate boundaries, and professional conduct.
Conduct client move-ins, transitions, and move-outs, ensuring accurate documentation and a positive experience.
Complete required trainings within deadlines, including CPR, Mental Health First Aid, Crisis Intervention, and database use.
Participate in online training on trauma-informed care, mental health, substance use, crisis prevention, and mandated reporting.
Attend continuing education opportunities to strengthen professional skills and uphold agency standards.
Perform additional duties as assigned to support program and organizational needs.