Residential Service Plumber
About The Position
Frank Gay Services is seeking an experienced residential plumbing service technician to handle residential service calls while operating an individual service vehicle. The role involves diagnosing plumbing problems, evaluating the situation, explaining findings and options to homeowners, preparing and presenting estimates, and completing approved repairs. Technicians are expected to communicate clearly and keep customers informed, protect customers’ homes, maintain clean vehicles and work areas, and deliver professional, high-quality service. The position offers a hybrid performance pay plan: technicians receive either base pay or revenue pay each week, whichever is higher. The company provides field and office support, training and development, and opportunities for career growth.
Requirements
- Residential plumbing service experience.
- Strong plumbing troubleshooting and diagnostic skills.
- Ability to explain technical information in an accessible way.
- Comfort discussing prices and presenting repair options.
- Ability to listen to customers before recommending solutions.
- Understanding of ethical sales and customer service.
- Pride in clean, professional work.
- Ability to manage the workday and work independently.
- Willingness to take ownership of performance.
Nice To Haves
- Sales experience.
- Interest in career growth.
Responsibilities
- Operate a service vehicle and handle residential plumbing service calls.
- Troubleshoot and diagnose plumbing problems.
- Complete detailed plumbing evaluations and identify the causes of customers’ problems.
- Explain findings in simple language and answer customer questions.
- Develop repair and replacement options and present estimates clearly and confidently.
- Help homeowners understand their choices and keep them informed throughout the service process.
- Complete approved plumbing repairs.
- Protect customers’ homes while working.
- Keep the vehicle and work area clean.
- Deliver professional customer service and quality work.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off after 90 days
- Company service vehicle
- Career growth opportunities
- Training and development
- Field support
- Office and customer service support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
