Residential Service Plumber
About The Position
NC Water Heaters is seeking a Residential Service Plumber to join its residential team. Based out of the Raleigh office, the plumber provides on-site installation, repair, and maintenance of plumbing and water heater systems for homeowners, realtors, and property managers in the Triangle area. The role involves troubleshooting problems, explaining proper equipment use to customers, and using company software to dispatch, invoice, and document service calls. The schedule is Monday through Friday, 8 a.m. to 4 p.m., with rotating on-call duties. The plumber works independently and as part of a team. The position offers opportunities to obtain backflow and other industry certifications and licensure. Compensation includes an hourly wage, sales spiffs, and performance incentives paid each payday. The company describes a supportive team culture focused on employee growth and mutual support.
Requirements
- At least 5 years of experience as a plumber.
- Good working knowledge of plumbing materials.
- Proficiency in using plumbing tools.
- Strong critical thinking and troubleshooting skills.
- Good listening and communication skills.
- Good interpersonal skills and patience.
- Physical dexterity.
- Valid driver's license.
Nice To Haves
- Backflow experience and certification are preferred.
- Trade school diploma or completed apprenticeship is preferred but not required.
Responsibilities
- Install, maintain, and repair residential plumbing systems and fixtures.
- Rough in and trim out plumbing related to interior remodeling projects.
- Inspect and test plumbing systems for safety, functionality, and code compliance.
- Perform plumbing repairs and replacements.
- Respond to emergency maintenance requests through a rotating on-call schedule.
- Adhere to safety policies and procedures.
- Complete required documentation in a mobile app.
- Troubleshoot plumbing problems and guide customers on proper equipment use.
- Use company software to dispatch, invoice, and document customer service calls.
Benefits
- Fully stocked company truck
- Tools
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off after 90 days
- 401(k) match
- Life insurance
- Tuition reimbursement for career development courses
- Company-sponsored events
- Sales spiffs and performance incentives
- Opportunities to obtain backflow and other industry certifications and licensure
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
