Residential Sales Specialist
About The Position
The Residential Sales Specialist sells pest management services and products to new and existing residential customers while providing customer-focused service to grow the business. The role represents the company in the local community and helps customers protect their homes and families by assessing their needs, analyzing pest concerns, and recommending appropriate company solutions. The position includes inspecting homes for pests, pest harborage, and entry points; proposing pest control and preventative maintenance solutions; collaborating with customer service, inside sales, technicians, and branch management; preparing home diagrams and proposals; following up on sales opportunities; supporting new service installations; and recording daily activities and sales performance in the company’s sales CRM. The role requires travel throughout assigned territories, safe operation of a motor vehicle, and work in various locations including basements, crawl spaces, attics, and other confined spaces.
Requirements
- High school diploma or equivalent.
- Valid driver’s license from the employee’s current state of residence.
- Strong social, customer service, and communication skills.
- Ability to travel up to 100% of the time within assigned territories.
- Ability to move up to 10 pounds regularly and 11–20 pounds frequently.
- Ability to regularly sit, climb, balance, stoop, kneel, crouch, crawl, use stairs and ladders, and maintain balance on narrow, slippery, or moving surfaces.
- Comfort working around pests and entering small spaces such as basements, crawl spaces, and attics.
- Ability to safely operate a motor vehicle and keep it and other equipment clean.
- Willingness and ability to wear personal protective equipment, including an OSHA-compliant respirator when needed, and work in confined spaces, narrow aisles, or passageways.
Nice To Haves
- Related sales experience and/or training.
- At least 1–2 years of pest technician or sales experience.
Responsibilities
- Visually inspect homes for pests, pest harborage, and pest entry points, then sell appropriate pest control solutions and preventative maintenance to residential customers.
- Collaborate with the Customer Service Center, Inside Sales department, and technicians to identify and pursue opportunities.
- Partner with the Branch Manager to identify revenue streams among current customers and support service specialist engagement.
- Develop proposals that address existing pest issues and offer additional household pest services.
- Complete home diagrams using the Sales CRM and provided resources to document the home and potential challenges.
- Follow up on past proposals to close sales opportunities.
- Provide expert knowledge during new service installations to help ensure satisfactory completion.
- Record daily activities and sales performance using the company sales CRM.
- Safely operate a motor vehicle and keep it and other equipment clean.
- Travel up to 100% of the time within assigned territories.
Benefits
- Medical, dental, vision, disability, and life insurance, plus additional health benefits.
- Benefits enrollment available immediately upon hire for full-time colleagues, with benefits starting on day one.
- 401(k) retirement plan with company-matching contributions.
- Tuition reimbursement for full-time colleagues.
- Training and development programs.
- Vacation days and sick days.
- Company-paid holidays and floating holidays.
- Performance incentives in many roles.
- Company vehicle and gas card provided.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
