Residential Sales Specialist

Terminix•Temecula, CA

About The Position

The Residential Sales Specialist sells pest management services and products to new and existing residential customers while providing customer-focused service to grow the business. Serving as the company’s representative in the local community, the specialist assesses customer needs through consultation and home inspections, applies knowledge of the company’s products and services, and recommends pest control solutions. The role works with internal teams and customers to develop proposals, close sales, support new installations, and document activity and home details in the company sales CRM. The position involves extensive travel within assigned territories and work inside customers’ homes, including confined spaces.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license from the state of current residence.
  • Strong social, customer service, and communication skills.
  • Ability to travel up to 100% of the time within assigned territories.
  • Ability to safely operate a motor vehicle.
  • Ability to perform the stated physical tasks, work in confined spaces, and work around pests; reasonable accommodations may be made for individuals with disabilities.
  • Ability to use personal protective equipment, including an OSHA-compliant respirator, when needed.

Nice To Haves

  • Related sales experience and/or training.
  • Preferably 1–2 years of pest technician or sales experience.

Responsibilities

  • Visually inspect homes for pests, pest harborage, and pest entry points.
  • Assess inspection findings and sell pest control solutions and preventative maintenance to residential customers.
  • Collaborate with the Customer Service Center, Inside Sales department, and technicians to identify sales opportunities.
  • Partner with the Branch Manager to identify revenue streams among existing customers and support service specialist engagement.
  • Develop proposals to resolve existing pest issues and recommend additional household pest services.
  • Complete home diagrams using the sales CRM and provided tools to document the home and potential challenges.
  • Follow up on past proposals to close sales opportunities.
  • Provide expert knowledge for new service installations to help ensure satisfactory completion.
  • Record daily activities and sales performance in the company sales CRM.
  • Safely operate and keep clean a motor vehicle and other equipment.
  • Travel up to 100% of the time within assigned territories.

Benefits

  • Medical, dental, vision, disability, and life insurance.
  • 401(k) retirement plan with company-matching contributions.
  • Tuition reimbursement for full-time colleagues.
  • Training and development programs.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • Performance incentives in many roles.
  • Company vehicle and gas card provided.
  • Benefits enrollment immediately upon hire, with benefits starting on day one for full-time colleagues.
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