Residential Sales Specialist

Terminix•Panama City, FL

About The Position

The Residential Sales Specialist sells the company's pest management services and products to new and existing residential customers while providing customer-focused service and helping grow the business. As the local representative of the national brand, the specialist assesses customers' needs through consultation and home analysis, then recommends pest control solutions based on knowledge of the company's products and services. The role involves inspecting homes, developing proposals, following up on sales opportunities, supporting new service installations, and documenting daily activities in the company sales CRM. Travel may be up to 100% within assigned territories.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license from the current state of residence.
  • Strong social, customer service, and communication skills.
  • Ability to travel up to 100% of the time within assigned territories.
  • Ability to meet the physical demands of the role, including lifting or repositioning objects, climbing, balancing, stooping, kneeling, crouching, crawling, and navigating stairs, ladders, and narrow or slippery surfaces.
  • Comfort working around pests such as spiders, flies, mosquitoes, and rodents, and entering small spaces such as basements, crawl spaces, and attics.
  • Ability to wear personal protective equipment, including an OSHA-compliant respirator, and regularly work in confined spaces, narrow aisles, or passageways.
  • Ability to safely operate a motor vehicle.

Nice To Haves

  • Related sales experience and/or training.
  • At least 1–2 years of pest technician or sales experience.

Responsibilities

  • Visually inspect homes for pests, pest harborage, and pest entry points; recommend and sell pest control solutions and preventative maintenance based on assessment findings.
  • Collaborate with the Customer Service Center, Inside Sales department, and Technicians to identify and pursue sales opportunities.
  • Partner with the Branch Manager to identify revenue opportunities with existing customers and service specialist engagement.
  • Develop proposals to resolve existing pest issues and recommend enhancements to household pest services.
  • Complete home diagrams using the Sales CRM and provided tools to document the home and potential challenges.
  • Follow up on past proposals to close sales opportunities.
  • Provide expert knowledge for new service installations to help ensure satisfactory completion.
  • Record daily activities and sales performance in the company sales CRM.
  • Safely operate and keep clean a motor vehicle and other equipment.

Benefits

  • Medical, dental, vision, disability, and life insurance.
  • 401(k) retirement plan with company-matching contributions.
  • Tuition reimbursement for full-time colleagues.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • Training and development programs.
  • Professional and personal growth opportunities.
  • Competitive pay; many roles offer performance incentives.
  • Company vehicle and gas card.
  • Full-time colleagues can enroll in benefits immediately upon hire, with benefits starting on day one.
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