Residential Sales Specialist

Terminix•Panama City, FL

About The Position

The Residential Sales Specialist sells pest management services and products to new and existing residential customers while providing customer-focused service to grow the business. The role represents the company in the local community and assesses customers’ needs through consultation and inspection, using knowledge of company products and services to recommend pest control solutions. The position involves inspecting homes for pests, pest harborage, and entry points; proposing pest control and preventative maintenance solutions; coordinating with customer service, inside sales, technicians, and branch management; following up on proposals; supporting new service installations; and recording activities and performance in the company sales CRM. The role requires travel throughout assigned territories, working in and around homes—including confined spaces—and operating a motor vehicle. A company vehicle and gas card are provided.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license from the applicant’s current state of residence.
  • Strong social, customer service, and communication skills.
  • Ability to travel up to 100% of the time within assigned territories.
  • Ability to perform the stated physical activities, including lifting or repositioning objects weighing up to 10 pounds regularly and 11–20 pounds frequently; moving through varied positions and terrain; and using stairs, ladders, scaffolding, ramps, or poles.
  • Comfort working around pests and entering small or confined spaces such as basements, crawl spaces, and attics.
  • Ability to safely operate a motor vehicle and keep it and other equipment clean.
  • Ability to wear personal protective equipment, including an OSHA-compliant respirator, and to work regularly in confined spaces, narrow aisles, or passageways.

Nice To Haves

  • Related sales experience and/or training.
  • At least 1–2 years of pest technician or sales experience.

Responsibilities

  • Visually inspect homes for pests, pest harborage, and pest entry points.
  • Assess customer needs and sell pest control solutions and preventative maintenance to residential customers.
  • Collaborate with the Customer Service Center, Inside Sales department, and technicians to identify sales opportunities.
  • Partner with the Branch Manager to identify revenue opportunities with the current customer base and service specialists.
  • Develop proposals to resolve existing pest issues and recommend additional household pest services.
  • Complete home diagrams using the sales CRM to document the home and potential challenges.
  • Follow up on past proposals to close sales opportunities.
  • Provide expert knowledge during new service installations to help ensure satisfactory completion.
  • Record daily activities and sales performance using the company sales CRM.
  • Travel within assigned territories and safely operate and maintain a motor vehicle and other equipment.

Benefits

  • Professional growth opportunities and promotion from within.
  • Training and development programs.
  • Tuition reimbursement for full-time colleagues.
  • Medical, dental, vision, disability, and life insurance, plus additional health benefits.
  • 401(k) retirement plan with company-matching contributions.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • Performance incentives in many roles.
  • Company vehicle and gas card.
  • Full-time benefits enrollment may begin immediately upon hire, with benefits starting on day one.
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