Residential Sales Specialist

Terminix • Redding, CA

5d

About The Position

The Residential Sales Specialist sells the company’s pest management services and products to new and existing residential customers while providing customer-focused service to grow the business. The specialist represents the company in the local community and helps customers protect their homes and families by assessing their needs, inspecting for pest activity and conditions, and recommending appropriate pest control solutions and preventative maintenance.

The role works with customers and internal teams to develop proposals, support service installations, identify additional sales opportunities, and document activity in the company’s sales CRM. It involves travel throughout assigned territories and performing work at customers’ residences and properties, often unsupervised. A company vehicle and gas card are provided. The position has physical demands, including moving around homes, accessing confined spaces, encountering pests, and safely operating a motor vehicle.

Requirements

• High school diploma or equivalent.
• Valid driver’s license from the applicant’s current state of residence.
• Strong social, customer service, and communication skills.
• Ability to travel up to 100% of the time within assigned territories.
• Ability to meet the physical demands of the role, including moving objects weighing up to 10 pounds regularly and 11–20 pounds frequently; climbing, balancing, stooping, kneeling, crouching, crawling, and using stairs, ladders, scaffolding, ramps, or poles.
• Comfort dealing with pests such as spiders, flies, mosquitoes, and rodents, and entering small spaces such as basements, crawl spaces, and attics.
• Ability to safely operate a motor vehicle.
• Willingness to wear personal protective equipment, including an OSHA-compliant respirator when needed, and to work in confined spaces, narrow aisles, or passageways.

Nice To Haves

• Related sales experience and/or training.
• At least 1–2 years of pest technician or sales experience.

Responsibilities

• Visually inspect homes for pests, pest harborage, and pest entry points.
• Assess customer needs and sell pest control solutions and preventative maintenance to residential customers.
• Collaborate with the Customer Service Center, Inside Sales department, and Technicians to identify sales opportunities.
• Partner with the Branch Manager to identify revenue streams within the existing customer base and support service specialist engagement.
• Develop proposals to resolve existing pest issues and recommend additional household pest services.
• Complete home diagrams using the sales CRM and provided tools to document the customer’s home and possible challenges.
• Follow up on past proposals to close sales opportunities.
• Provide expert knowledge for new service installations to help ensure work is completed satisfactorily.
• Record daily activities and sales performance in the company sales CRM.
• Safely operate and keep clean a motor vehicle and other equipment.

Benefits

• Professional growth opportunities and multiple avenues to grow a career.
• Training and development programs.
• Tuition reimbursement for full-time colleagues.
• Medical, dental, vision, disability, and life insurance, plus other health benefits; full-time colleagues may enroll immediately upon hire, with benefits starting on day one.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Performance incentives are offered in many roles.
• Company vehicle and gas card provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED