Residential Sales Representative
About The Position
The Residential Sales Representative is part of ADT’s Sales team, helping protect homes and small businesses by advising customers on security and smart home solutions. The representative visits customers at their homes, explains ADT products and services, assesses customer needs, and recommends tailored systems combining security, automation, and life-safety technology. The role also includes building trusted customer relationships, following up after installation to confirm commitments were fulfilled and generate referrals, and identifying new leads and sales opportunities. Work involves travel within a designated territory using the representative’s own vehicle, with mileage reimbursed. ADT offers specialized training, uncapped commission potential, and a flexible schedule to meet customer needs.
Requirements
- High school diploma or equivalent.
- Willingness to travel within a designated territory using a personal vehicle.
- Valid driver’s license and clean driving record; additional licensing may be required depending on location.
- Comfort using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
- Self-motivated, results-driven, and entrepreneurial, with an interest in generating leads and closing sales.
- Strong communication and relationship-building skills, including the ability to consult with customers and guide them to suitable solutions.
- Adaptability and flexibility, with an interest in learning new systems and approaches.
Nice To Haves
- Consumer sales experience is preferred but not required.
Responsibilities
- Demonstrate and explain ADT security and smart home products and services to customers.
- Consult with customers to understand their needs and recommend systems suited to their homes, lifestyles, and concerns.
- Build customer trust through integrity, empathy, and expertise, maintaining relationships during and after the sale.
- Conduct post-installation follow-ups to confirm commitments were fulfilled and generate referrals.
- Identify and generate new sales leads to maximize outreach.
- Travel within a designated territory to visit customers at their homes.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement
- Mileage reimbursement
- Short- and long-term disability insurance
- Life insurance
- Well-being programs
- Paid time off
- Professional development and career growth opportunities
- Flexible work schedule
- Up to $4,000 in earnings during the first 8 weeks of training
- Uncapped commissions and unlimited earning potential
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
