Residential Sales Representative

ADT • Concord, CA

4d • $95,000 - $150,000 • Onsite

About The Position

ADT is hiring a Residential Sales Representative to sell security and smart home solutions to residential customers. The representative visits customers at their homes, demonstrates and explains products and services, and recommends solutions tailored to each customer’s space, lifestyle, and concerns. The role combines security, automation, and life-safety technology with consultative customer service and new-business development. It includes post-installation follow-ups, lead generation, and travel within a designated territory using the representative’s own vehicle. Mileage is reimbursed. ADT offers specialized training, uncapped commissions, and opportunities for professional development and career growth.

Requirements

• High school diploma or equivalent.
• Willingness to travel within a designated territory using a personal vehicle.
• Valid driver’s license and clean driving record; additional licensing may be required depending on location.
• Comfort using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated and results-driven, with an entrepreneurial mindset and ability to uncover leads and close sales.
• Strong communication and relationship-building skills, including the ability to consult with customers, understand their needs, and guide them to appropriate solutions.
• Adaptability and flexibility, with an interest in learning new systems and approaches.

Nice To Haves

• Consumer sales experience is preferred but not required.

Responsibilities

• Demonstrate the value of ADT security and smart home solutions and explain products and services in depth.
• Listen to customers, build trust, understand their needs, and recommend suitable solutions.
• Customize systems to fit each customer’s space, lifestyle, and concerns, including security, automation, and life-safety technology.
• Conduct post-installation follow-ups to confirm commitments were fulfilled and generate referrals.
• Identify and generate new sales leads to maximize outreach.
• Travel to customers’ homes within a designated territory.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Mileage reimbursement
• Short- and long-term disability insurance
• Life insurance
• Well-being programs
• Paid time off
• Professional development and career growth opportunities
• Flexible work schedule
• Uncapped commissions
• During the first eight weeks of training, earn up to $4,000

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED