Residential Sales Representative

ADT•South Bend, IN
•$95,000 - $150,000

About The Position

ADT is hiring a Residential Sales Representative to demonstrate and explain security and smart home products and services, recommend solutions, and help customers protect their homes. The role involves visiting customers at their homes within a designated territory and working with customers and coworkers in a collaborative sales environment. Representatives act as trusted advisors, tailor systems to customers’ spaces, lifestyles, and concerns, and follow up after installation to confirm commitments and generate referrals. They also identify and develop new sales leads. The position offers uncapped commissions and a flexible work schedule. The job description states that new sales advisors can expect to earn $95,000 based on performance, while experienced sales advisors can earn over $150,000; training pay is up to $4,000 during the first eight weeks.

Requirements

  • High school diploma or equivalent.
  • Willingness to travel within a designated territory using a personal vehicle.
  • Valid driver’s license and clean driving record; additional licensing may be required depending on location.
  • Comfort using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
  • Self-motivated, results-driven, and entrepreneurial, with an ability to uncover leads and close sales.
  • Strong communication and relationship-building skills, including consulting with customers, understanding their needs, and guiding them to solutions.
  • Adaptability and flexibility, with an interest in learning new systems and approaches.

Nice To Haves

  • Consumer sales experience is preferred but not required.

Responsibilities

  • Demonstrate the value of ADT security and smart home solutions, explain products and services in depth, and recommend appropriate options.
  • Visit customers at their homes to provide solutions within a designated territory.
  • Build trust with customers through integrity, empathy, and expertise, and remain a reliable advisor after the sale.
  • Customize systems to customers’ spaces, lifestyles, and concerns using security, automation, and life-safety technology.
  • Conduct post-installation follow-ups to confirm commitments were fulfilled and generate referrals.
  • Identify and generate new sales leads to maximize outreach.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Mileage reimbursement.
  • Short- and long-term disability insurance, life insurance, and well-being programs.
  • Paid time off.
  • Professional development and career growth opportunities.
  • Flexible work schedule.
  • Uncapped commissions and unlimited earning potential.
  • Up to $4,000 in pay during the first eight weeks of training.
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