Residential Sales Representative

ADT•Little Rock, AR

About The Position

The Residential Sales Representative helps protect homes and small businesses by advising customers on ADT security and smart home solutions. The role involves visiting customers at their homes, demonstrating and explaining products and services, understanding each customer’s needs, and recommending customized solutions that combine security, automation, and life-safety technology. Representatives build trusted customer relationships, follow up after installation to confirm commitments were fulfilled and generate referrals, and identify new leads to grow sales. The position offers uncapped commission potential, specialized training, and a flexible work schedule to accommodate the representative and customers.

Requirements

  • High school diploma or equivalent.
  • Willingness to travel within a designated territory using a personal vehicle; mileage is reimbursed.
  • Valid driver’s license and clean driving record; additional licensing may be required depending on location.
  • Comfort using technology in a fast-paced sales environment.
  • Self-motivated, results-driven, and entrepreneurial, with an interest in finding leads and closing sales.
  • Strong communication and relationship-building skills, including the ability to consult with customers and guide them to suitable solutions.
  • Adaptability and flexibility, with an interest in learning new systems and approaches.

Nice To Haves

  • Consumer sales experience is preferred but not required.

Responsibilities

  • Demonstrate ADT security and smart home solutions and explain products and services in depth.
  • Consult with customers to understand their needs and recommend solutions suited to their space, lifestyle, and concerns.
  • Visit customers at their homes within a designated territory.
  • Build and maintain customer trust through integrity, empathy, and expertise during and after the sale.
  • Customize systems using security, automation, and life-safety technology.
  • Conduct post-installation follow-ups to confirm commitments were fulfilled and generate referrals.
  • Identify and generate new sales leads to maximize outreach.
  • Use technology to stay organized, efficient, and accountable in a fast-paced sales environment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Tuition reimbursement
  • Mileage reimbursement
  • Short- and long-term disability insurance
  • Life insurance
  • Well-being programs
  • Paid time off
  • Professional development and career growth opportunities
  • Flexible work schedule
  • Uncapped commissions
  • Up to $4,000 in earnings during the first 8 weeks of training
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