Residential Sales Manager

Gem Plumbing & Heating • Lincoln, RI

1d

About The Position

The Residential Sales Manager for the Home Services Business leads and manages Sales and/or Comfort Advisors to drive revenue growth, meet sales targets, develop and execute sales strategies, expand the customer base, and ensure exceptional customer experiences. The role supports business growth by fostering a motivated team and maintaining a customer-centric approach.

Requirements

• At least 5 years of residential sales experience, with a track record of meeting or exceeding sales targets.
• Strong leadership and team management skills, including the ability to lead and inspire Comfort Advisors.

Nice To Haves

• Prior experience in the home services industry is highly preferred.

Responsibilities

• Lead, mentor, and motivate Sales and/or Comfort Advisors to achieve and exceed sales goals.
• Monitor and analyze sales performance metrics, identify improvement areas, and implement corrective actions.
• Facilitate, track, and evaluate daily, weekly, and monthly sales performance.
• Prepare and present regular sales reports to senior management, highlighting achievements and areas requiring attention.
• Develop and implement sales strategies to maximize revenue and market share.
• Work with the Marketing Manager to develop and promote programs that maintain a strong off-peak workload.
• Identify business expansion opportunities and collaborate with the Marketing team on targeted sales campaigns.
• Coordinate with other departments to support smooth sales-to-install handoffs and exceptional customer experiences.
• Hold regular meetings with Sales and/or Comfort Advisors to communicate sales targets, share best practices, and foster collaboration.
• Review proposals in the quote tool for options and approved discounts.
• Hold Sales and/or Comfort Advisors accountable for quoting in the home and leading with financing.
• Attend managers' meetings focused on departmental sales and performance, and procedure changes.
• Prepare and conduct commission reviews for Sales and/or Comfort Advisors, with follow-up on performance issues.
• Participate in recruiting and training to build a skilled, high-performing team of Sales and/or Comfort Advisors.
• Ensure company vehicles are maintained according to fleet policy.
• Perform other duties and tasks as necessary.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with company match
• Uncapped paid time off
• Holiday pay
• Long-term disability
• Company-paid life insurance
• Flexible spending account
• Great company culture
• Continuous and extensive training and development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed