Residential Sales Manager

America's Floor Source•Columbus, OH

About The Position

The Residential Sales Manager leads and manages the residential sales team to achieve or exceed sales targets within an assigned U.S. territory. The role develops strategic sales plans, builds client relationships, and ensures excellent customer service throughout the sales process. It oversees recruitment, training, and performance management of sales representatives and collaborates with marketing, operations, and product development to align sales strategies with company goals. The manager drives revenue growth by optimizing sales processes and expanding the customer base in the competitive residential market.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field.
  • At least 5 years of experience in residential sales, including at least 2 years in a supervisory or management role.
  • Proven track record of meeting or exceeding sales targets in a residential or real estate sales environment.
  • Strong knowledge of sales principles, customer relationship management (CRM) software, and sales analytics.
  • Excellent communication, negotiation, and interpersonal skills.

Nice To Haves

  • Experience in the residential real estate or homebuilding industry.
  • Familiarity with regional housing market trends and U.S. regulatory requirements.
  • Advanced certifications in sales management or real estate, such as Certified Residential Specialist.
  • Proficiency with advanced CRM platforms and sales automation tools.
  • Demonstrated ability to lead cross-functional teams and manage complex sales cycles.

Responsibilities

  • Lead, mentor, and motivate the residential sales team to consistently meet or exceed sales goals.
  • Develop and implement sales strategies and action plans tailored to the residential market.
  • Build and maintain relationships with prospective and existing clients, understand their needs, and provide tailored solutions.
  • Monitor sales metrics and analyze performance data to identify opportunities for improvement and growth.
  • Coordinate with marketing and product teams to align sales campaigns and product offerings.
  • Manage recruitment, onboarding, and ongoing training programs for sales staff.
  • Prepare regular sales reports and forecasts for senior management.
  • Ensure sales activities comply with company policies, industry regulations, and ethical standards.
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