Residential Mortgage Sales Manager

M&T Bank•Wilmington, DE

About The Position

Responsible for residential mortgage sales activities and related business development for an assigned geographic area. The role requires adherence to federal registration requirements under the SAFE Act. The incumbent calls on potential and existing customers to develop business and maintain existing relationships, and works with external contacts including realtors, builders, and developers to solicit residential mortgages.

Requirements

  • Bachelor’s degree and 5 years of mortgage experience; alternatively, a combination of 9 years of higher education and/or work experience, including 5 years of mortgage experience, in lieu of a degree.
  • 3 years of supervisory or managerial experience.
  • Adherence to federal registration requirements under the SAFE Act.

Nice To Haves

  • Thorough knowledge of personal computers and software used by the department.
  • Excellent verbal and written communication skills, with the ability to interact with all levels of personnel.
  • Knowledge of real estate law and government regulations pertaining to residential mortgages.

Responsibilities

  • Develop a marketing strategy and set sales objectives for the residential mortgage program in the assigned geographic area.
  • Oversee development of new residential mortgage business, expansion of existing business relationships, and customer servicing.
  • Ensure services are provided to customers and prospective customers seeking mortgage services.
  • Assist in designing residential mortgage services and ensure their proper installation.
  • Stay informed about new residential mortgage products and local real estate market trends and incorporate them into the sales program.
  • Exercise managerial authority over staffing, performance appraisals, staffing recommendations, promotions, and terminations.
  • Call on potential and existing customers to develop business and maintain existing business.
  • Establish and maintain federal registration requirements under the SAFE Act.
  • Solicit residential mortgages through contacts with realtors, builders, and developers.
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