Processing Assistant (Residential Mortgage)

Axos Bank • San Diego, CA

8d • $19 - $20

About The Position

The Processing Assistant is an entry-level position on the residential mortgage loan processing team. No mortgage experience is required. The role supports the loan process by initiating and following up on service-order tasks, completing verifications for loan files, generating compliant change-of-circumstance disclosures for borrowers, and providing excellent customer service throughout the process. The assistant may also help the Processing Team with closing and funding conditions and may cross-train within other departments.

Requirements

• Excellent organizational skills.
• Strong attention to detail and the ability to identify problems.
• Ability to work in a team environment.
• Strong math skills and computer literacy.
• Ability to work under pressure, multitask, and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills.
• Willingness to perform multiple functions throughout the day as needed.

Nice To Haves

• Current mortgage lending experience and/or knowledge.
• Understanding of processing workflow and loan submissions to underwriting.
• Knowledge of FNMA DU, Freddie Mac LP, and loan conditions.

Responsibilities

• Generate accurate, compliant, and timely initial and change-of-circumstance disclosures to borrowers.
• Initiate service orders, including appraisals, preliminaries, and verifications of employment.
• Collect and image supporting documentation when needed.
• Assist the Processing Team with clear-to-close, prior-to-docs, prior-to-funding, and post-closing conditions when required.
• Perform other duties as assigned, including cross-training within other departments.

Benefits

• Medical, dental, vision, and life insurance.
• Paid sick leave, three weeks of vacation, and approximately 11 holidays per year.
• HSA or FSA account and other voluntary benefits.
• 401(k) retirement savings plan with employer match and a 529 savings plan.
• Employee mortgage loan program.
• Free access to an Axos Bank account with self-directed trading.
• Eligibility for an annual discretionary cash bonus target of 10%.
• Eligibility for an annual discretionary restricted stock units bonus target of 10%.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed