Residential Mortgage Sales Manager

M&T Bank•Wilmington, DE
•$98,500 - $164,100

About The Position

Responsible for residential mortgage sales activities and related business development for an assigned geographic area. The role develops and oversees the residential mortgage sales program, customer service, and business relationships while adhering to federal registration requirements under the SAFE Act. The manager also exercises authority over staffing and employee performance matters.

Requirements

  • Bachelor’s degree and 5 years of mortgage experience, or, in lieu of a degree, a combination of 9 years of higher education and/or work experience, including 5 years of mortgage experience.
  • 3 years of supervisory or managerial experience.
  • Adherence to federal registration requirements under the SAFE Act.

Nice To Haves

  • Thorough knowledge of personal computers and software used by the department.
  • Excellent verbal and written communication skills and the ability to interact with all levels of personnel.
  • Knowledge of real estate law and government regulations pertaining to residential mortgages.

Responsibilities

  • Develop a marketing strategy and set sales objectives for the residential mortgage program in the assigned geographic area.
  • Oversee development of new residential mortgage business, expansion of existing business relationships, and customer servicing.
  • Ensure services are provided to customers and prospective customers seeking mortgage services.
  • Assist in designing residential mortgage services and ensure their proper installation.
  • Stay informed about new residential mortgage products and local real estate market trends and incorporate them into the sales program.
  • Exercise managerial authority concerning staffing, performance appraisals, staffing recommendations, promotions, and terminations.
  • Call on potential and existing customers to develop business or retain existing business.
  • Solicit residential mortgage business through external contacts, including realtors, builders, and developers.
  • Establish and maintain federal registration requirements outlined in the SAFE Act.
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