Residential Sales Consultant

Pella Corporation•Geneva, IL

8d•Hybrid

About The Position

The Residential Sales Consultant is an outside sales role covering the Chicago area, ideally downtown Chicago or the northern suburbs. The position is home-based and territory-based, with direct meetings with homeowners to provide tailored window and door replacement solutions. Through in-home consultations and a structured sales process, the consultant assesses customer needs, presents product solutions, and guides homeowners through purchasing decisions. The role suits a motivated, customer-focused self-starter who excels at building relationships, closing sales, and generating referrals. Compensation includes a $60,000 base salary, uncapped commission, and mileage reimbursement for travel within the territory. The role offers schedule flexibility and support from an established brand. Local travel to showrooms, job sites, customer homes, and community events is required, as is availability for evening and weekend appointments.

Requirements

Proven ability to build trust quickly and deliver a strong customer experience.
Excellent communication, presentation, and closing skills.
Strong negotiation skills and ability to overcome objections.
High energy and enthusiasm for meeting new people and networking.
Self-motivated, with the ability to work independently.
Resilient, goal-oriented, and driven to succeed in a commission-based environment.
Strong problem-solving and organizational skills.
Comfort learning technical product information related to residential construction.
Proficiency with Microsoft Office, mobile technology, and CRM systems.
Bachelor’s degree or 1–2 years of sales experience, or an equivalent combination.
Valid driver’s license with an acceptable driving record.
Ability to manage multiple priorities in a fast-paced environment.
Professional appearance and customer-facing demeanor.
Ability to travel locally within the Chicago area, including to showrooms, job sites, and customer homes.
Comfort with physical activity, including driving, walking job sites, and occasional lifting.

Responsibilities

Achieve individual sales and customer satisfaction goals.
Conduct in-home consultations using a structured sales process.
Identify customer needs and recommend customized solutions.
Drive toward first-visit closes and follow up effectively as needed.
Generate self-sourced leads through networking, referrals, and community engagement.
Prepare accurate quotes and orders following company procedures.
Address customer concerns and partner with internal teams to resolve them.
Maintain availability for evening and weekend appointments.
Stay current on product knowledge and market competition.
Manage customer interactions using CRM and digital tools.
Represent the company at events, home shows, and community engagements.