Residential Sales Consultant I

Service Experts • Charleston, SC

2d • $90,000 - $120,000 • Onsite

About The Position

As a Residential Sales Consultant (RSC), you serve as a trusted advisor to homeowners by diagnosing comfort needs and offering innovative solutions. This outside sales position combines consultative selling, customer education, and relationship management. Success comes from using internal warm leads, company-provided lead pipelines, and self-generated prospects to sell residential HVAC and water heater solutions.

The role involves presenting tailored comfort options, building customer relationships, partnering with technical team members during site visits, and staying current on market trends, energy-efficient technology, and service methods. Flexible hours and on-call shifts may be needed to meet customer demand. The posting describes competitive base salary plus commission; average sales professionals earn $90,000–$120,000 annually, with top performers able to earn more. Service Experts provides training, mentorship, professional development, company-sponsored health coverage, equipment, and other benefits.

Requirements

• High school degree or GED required.
• At least 2 years of proven sales experience; direct-to-consumer (B2C) sales experience is preferred.
• Strong business development, negotiation, and sales-closing abilities.
• Ability to clearly educate customers and present technical concepts.
• Excellent interpersonal skills, including the ability to understand customer concerns and translate them into business solutions.
• Dedication to providing high-quality, customer-focused service.
• Valid driver’s license and acceptable driving record.
• Ability to navigate residential environments, climb ladders, and maneuver in attics, basements, and crawl spaces.
• Availability for flexible hours and on-call shifts as needed.
• Ability to consistently demonstrate a positive attendance record.

Nice To Haves

• Bachelor’s degree.
• Related professional sales certifications.
• Direct-to-consumer (B2C) sales experience.

Responsibilities

• Present tailored options for high-efficiency HVAC and water heater systems to new and established customers.
• Build lasting customer relationships through a customer-focused approach that supports satisfaction, trust, and retention.
• Generate sales by working incoming internal leads and developing a personal prospect pipeline.
• Partner with technical team members during site visits to tailor solutions to home requirements and support customer satisfaction.
• Stay informed about industry trends, energy-efficient technology, and innovative service methods.
• Educate customers and explain technical concepts clearly.
• Assess customer needs in residential spaces, including attics, basements, and crawl spaces.

Benefits

• Competitive base salary plus commission; average sales professionals earn $90,000–$120,000 annually, and top performers may earn more.
• Generous paid time off.
• Training, mentorship, and professional development.
• Company-sponsored medical, dental, and vision coverage.
• Company-provided smartphone, tablet, and uniforms.
• Tool replacement program.
• Company-paid life insurance.
• Optional short-term and long-term disability coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED