Residential Sales Consultant I

Service Experts • Livermore, CA

3d • $90,000 - $120,000

About The Position

As a Residential Sales Consultant (RSC), you serve as a trusted advisor to homeowners by diagnosing their comfort needs and offering solutions. This outside sales role combines consultative selling, customer education, and relationship management. You use internal warm leads, company-provided lead pipelines, and self-generated prospects to sell residential HVAC and water heater solutions.

Requirements

• High school degree or GED required.
• At least 2 years of proven sales experience; direct-to-consumer (B2C) experience is preferred.
• Strong business development abilities, negotiation skills, and ability to close sales.
• Ability to explain technical concepts clearly and educate customers.
• Excellent interpersonal skills, including understanding customer concerns and translating them into business solutions.
• Commitment to high-quality, customer-focused service.
• Valid driver’s license and acceptable driving record.
• Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces.
• Availability for flexible hours and on-call shifts as needed, with a consistent positive attendance record.

Nice To Haves

• Bachelor’s degree.
• Related professional sales certifications.
• Direct-to-consumer (B2C) sales experience.

Responsibilities

• Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Build lasting customer relationships and support satisfaction, trust, and retention.
• Work incoming internal leads and develop a personal prospect pipeline to close sales.
• Partner with technical team members during site visits to tailor solutions to the home’s requirements and support customer satisfaction.
• Stay informed about market trends, energy-efficient technology, and innovative service methods.

Benefits

• Competitive base salary plus commission; average sales professionals earn $90,000–$120,000 annually, with top performers able to earn more.
• Generous paid time off.
• Training, mentorship, and professional development.
• Company-sponsored medical, dental, and vision coverage.
• Company-provided smartphone, tablet, and uniforms.
• Tool replacement program.
• Company-paid life insurance.
• Optional short- and long-term disability coverage for the employee and family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED