Residential Sales Consultant III

Service Experts • Indianapolis, IN

5d • $90,000 - $120,000

About The Position

The Residential Sales Consultant III applies in-depth knowledge of outside-sales best practices to sell residential high-efficiency HVAC and water heater systems. The position may lead small-scale projects with manageable resource needs and risks, resolves complex challenges using judgment and analysis from multiple sources, and provides guidance to less experienced colleagues.

This role works with new and established customers, develops sales from both incoming internal leads and a personal prospect pipeline, and partners with technical team members during site visits to tailor solutions to each home. The consultant is expected to maintain industry knowledge, provide a customer-focused experience, and be available for flexible hours and on-call shifts as needed.

Service Experts provides commission-based earning potential, PTO, professional development support, company-sponsored health coverage, and specified work equipment and insurance benefits. The company is an equal opportunity employer and provides reasonable accommodations during the application and hiring process upon request.

Requirements

• At least 4 years of proven sales experience; direct-to-consumer (B2C) selling is preferred.
• High school degree or GED required.
• Strong business development abilities, excellent negotiation skills, and ability to close sales.
• Ability to educate customers and clearly present technical concepts.
• Excellent interpersonal skills, including the ability to understand customer concerns and translate them into business solutions.
• Dedication to providing high-quality, customer-focused service.
• Valid driver's license with an acceptable driving record.
• Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces.
• Availability for flexible hours and on-call shifts as needed, and a consistent positive attendance record.

Nice To Haves

• Bachelor's degree or related professional sales certifications.
• Direct-to-consumer (B2C) sales experience.

Responsibilities

• Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Build lasting customer relationships through a customer-focused approach that supports satisfaction, trust, and retention.
• Drive sales growth by working incoming internal leads and developing a personal prospect pipeline.
• Partner with technical team members during site visits to tailor solutions to each home's requirements.
• Stay informed about industry trends, energy-efficient technology, and innovative service methods.
• Provide guidance to less experienced colleagues on the team.
• Work flexible hours and on-call shifts as needed to meet customer demand.

Benefits

• Commission-based earning potential; average sales professionals earn $90,000–$120,000 annually, and top performers can earn more.
• Generous PTO.
• Training, mentorship, and professional development support.
• Company-sponsored medical, dental, and vision coverage.
• Company-provided smartphone, tablet, and uniforms.
• Tool replacement program.
• Company-paid life insurance.
• Optional short- and long-term disability coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED