Residential Sales Consultant III

Service Experts•Tempe, AZ
•$90,000 - $120,000

About The Position

As a Residential Sales Consultant, you serve as a trusted advisor to homeowners by diagnosing their comfort needs and offering solutions. This outside sales position combines consultative selling, customer education, and relationship management. Success comes from using internal warm leads and company-provided lead pipelines, as well as traditional self-generation techniques, to close residential HVAC and water heater opportunities. The role includes presenting tailored options for high-efficiency HVAC and water heater systems, building lasting customer relationships, generating sales through incoming leads and self-developed prospects, and collaborating with technical team members during site visits. The consultant is expected to stay informed about industry trends, energy-efficient technology, and service methods. The position requires a high school degree or GED, a valid driver’s license with an acceptable driving record, and the ability to work flexible hours and on-call shifts as needed. The posting states both a 2+ years sales experience requirement and a 4+ years minimum experience, and both a high school/GED requirement with a bachelor’s degree preferred and a minimum education of a bachelor’s degree. Physical demands include navigating residential environments and climbing ladders, as well as maneuvering in attics, basements, and crawl spaces.

Requirements

  • High school degree or GED required; the posting also lists a minimum education of a bachelor’s degree.
  • At least 2 years of proven sales experience; the posting also lists a minimum experience of 4+ years.
  • Strong business development abilities, negotiation skills, and ability to close sales.
  • Ability to educate customers and clearly present technical concepts.
  • Excellent interpersonal skills, including understanding customer concerns and translating them into business solutions.
  • Dedication to providing high-quality, customer-focused service.
  • Valid driver’s license with an acceptable driving record.
  • Ability to navigate residential environments, climb ladders, and maneuver in attics, basements, and crawl spaces.
  • Availability to work flexible hours and on-call shifts as needed.
  • Ability to consistently demonstrate a positive attendance record.

Nice To Haves

  • Direct-to-consumer (B2C) sales experience is preferred.
  • A bachelor’s degree or related professional sales certifications are preferred.

Responsibilities

  • Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
  • Build lasting relationships through a customer-focused approach that supports satisfaction, trust, and retention.
  • Drive growth by working incoming internal leads and developing a personal prospect pipeline to close sales.
  • Partner with technical team members during site visits to tailor solutions to home requirements and support customer satisfaction.
  • Stay current on industry trends, energy-efficient technology, and innovative service methods.

Benefits

  • Competitive base salary plus commission.
  • Generous paid time off.
  • Training, mentorship, and investment in professional development.
  • Company-sponsored medical, dental, and vision coverage.
  • Company-provided smartphone, tablet, and uniforms.
  • Tool replacement program.
  • Company-paid life insurance.
  • Optional short- and long-term disability coverage for the employee and family.
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