Residential Sales Consultant III

Service Experts•Ormond Beach, FL
•$90,000 - $120,000

About The Position

The Residential Sales Consultant III uses in-depth knowledge and practical expertise in outside sales to present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers. The role builds lasting customer relationships, drives sales through internal leads and a personal prospect pipeline, and collaborates with technical team members during home visits to tailor solutions to customer needs. The consultant stays informed about industry trends, energy-efficient technology, and innovative service methods. The position may lead small-scale projects with manageable resource needs and risks, solves complex challenges using judgment and analysis from multiple sources, and guides less experienced colleagues. The role requires a high school degree or GED; a bachelor's degree or related professional sales certifications are preferred. Applicants should have at least four years of sales experience, preferably in direct-to-consumer sales, and a valid driver's license with an acceptable driving record. The position involves navigating residential environments, including climbing ladders and maneuvering through attics, basements, and crawl spaces. Flexible hours and on-call shifts may be needed to meet customer demand. Compensation includes commission-based earning potential. The posting states that average sales professionals earn $90,000–$120,000 annually and that top performers may earn more. Benefits include generous PTO, company-sponsored medical, dental, and vision coverage, company-paid life insurance, optional short- and long-term disability coverage, professional development support, and provided work equipment.

Requirements

  • High school degree or GED required.
  • At least 4 years of proven sales experience; direct-to-consumer (B2C) experience is preferred.
  • Strong business development abilities, negotiation skills, and ability to close sales.
  • Ability to educate customers and clearly present technical concepts.
  • Excellent interpersonal skills, including understanding customer concerns and translating them into business solutions.
  • Dedication to high-quality, customer-focused service.
  • Valid driver's license with an acceptable driving record.
  • Ability to navigate residential environments, climb ladders, and maneuver in attics, basements, and crawl spaces.
  • Availability for flexible hours and on-call shifts as needed to meet customer demand.
  • Ability to consistently demonstrate a positive attendance record.

Nice To Haves

  • Bachelor's degree or related professional sales certifications.
  • Direct-to-consumer (B2C) sales experience.

Responsibilities

  • Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
  • Build lasting customer relationships and support satisfaction, trust, and retention through a customer-focused approach.
  • Generate sales by working incoming internal leads and developing a personal prospect pipeline.
  • Collaborate with technical team members during site visits to tailor solutions to each home's requirements.
  • Stay informed about market trends, energy-efficient technology, and innovative service methods.
  • May lead small-scale projects with manageable resource needs and risks.
  • Solve complex challenges using judgment and analysis from multiple sources.
  • Provide guidance to less experienced colleagues.

Benefits

  • Commission-based earning potential; average sales professionals earn $90,000–$120,000 annually, with top performers able to earn more.
  • Generous paid time off.
  • Company-sponsored medical, dental, and vision coverage.
  • Training, mentorship, and professional development support.
  • Company-provided smartphone, tablet, and uniforms.
  • Tool replacement program.
  • Company-paid life insurance.
  • Optional short- and long-term disability coverage for employees and their families.
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