Residential Sales Consultant III

Service Experts Heating & Air Conditioning • Tempe, AZ

11d • Onsite

About The Position

The Residential Sales Consultant is an outside sales advisor who assesses homeowners’ comfort needs and recommends residential HVAC and water heater solutions. The role combines consultative selling, customer education, relationship management, and sales generation, using internal and company-provided leads as well as self-generated prospects. The consultant works with technical team members during site visits to tailor solutions to each home and support customer satisfaction. The position requires flexible availability to meet customer demand, including on-call shifts as needed.

Requirements

• High school degree or GED required; the posting also lists a minimum education of a bachelor's degree.
• The posting lists a minimum of 4+ years of experience; it also describes 2+ years of proven sales experience, preferably in direct-to-consumer sales.
• Strong business development abilities, negotiation skills, and ability to close sales.
• Excellent communication and interpersonal skills, including the ability to understand customer concerns and translate them into business solutions.
• Dedication to high-quality, customer-focused service.
• Valid driver’s license with an acceptable driving record.
• Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces.
• Availability to work flexible hours to meet customer demand and on-call shifts as needed.
• Ability to consistently demonstrate a positive attendance record.

Nice To Haves

• Bachelor’s degree or related professional sales certifications preferred.
• Direct-to-consumer (B2C) sales experience preferred.

Responsibilities

• Present tailored options for high-efficiency HVAC and water heater systems to new and established customers.
• Build lasting customer relationships and support satisfaction, trust, and retention through a customer-focused approach.
• Generate sales through incoming internal leads and a self-developed prospect pipeline.
• Collaborate with technical team members during site visits to tailor solutions to the home’s requirements.
• Stay informed about industry trends, energy-efficient technology, and innovative service methods.
• Educate customers and explain technical concepts clearly.

Benefits

• Competitive base salary plus commission; average sales professionals earn $90,000–$120,000 annually, with top performers able to earn more.
• Generous paid time off.
• Training, mentorship, and professional development.
• Company-sponsored medical, dental, and vision coverage.
• Company-provided smartphone, tablet, and uniforms.
• Tool replacement program.
• Company-paid life insurance.
• Optional short- and long-term disability coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level