Residential Sales Consultant

Pella Windows & Doors • Geneva, IL

1d • Remote

About The Position

Pella Corporation is seeking a driven, customer-focused Residential Sales Consultant for a territory-based outside sales role in the Chicago area, ideally covering downtown Chicago or the northern suburbs. The consultant meets with homeowners in their homes to assess needs, present tailored window and door replacement solutions, and guide customers through purchasing decisions using a structured sales process. The role offers a home-based office, schedule flexibility, a $60,000 base salary, uncapped commission, and mileage reimbursement. The consultant is expected to build customer relationships, close sales, generate referrals, and represent the company in the community.

Requirements

• Bachelor’s degree or 1–2 years of sales experience, or an equivalent combination.
• Valid driver’s license with an acceptable driving record.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to build trust quickly and provide a strong customer experience.
• Excellent communication, presentation, and closing skills.
• Strong negotiation skills and ability to overcome objections.
• Self-motivated and able to work independently.
• Resilient, goal-oriented, and motivated to succeed in a commission-based environment.
• Strong problem-solving and organizational skills.
• Comfort learning technical product information related to residential construction.
• Proficiency with Microsoft Office, mobile technology, and CRM systems.
• Professional appearance and customer-facing demeanor.
• Ability to travel locally within the Chicago area.
• Comfort with physical activity, including driving, walking job sites, and occasional lifting.

Responsibilities

• Achieve individual sales and customer satisfaction goals.
• Conduct in-home consultations using a structured sales process.
• Identify customer needs and recommend customized solutions.
• Work toward first-visit sales closes and follow up effectively when needed.
• Generate self-sourced leads through networking, referrals, and community engagement.
• Prepare accurate quotes and orders in accordance with company procedures.
• Address customer concerns and partner with internal teams to resolve them.
• Remain available for evening and weekend appointments.
• Stay current on product knowledge and market competition.
• Manage customer interactions using CRM and digital tools.
• Represent the company at events, home shows, and community engagements.
• Travel locally within the Chicago area to showrooms, job sites, and customer homes.

Benefits

• $60,000 base salary plus uncapped commission.
• Mileage reimbursement for travel within the territory.
• Home-based role with schedule flexibility.
• Individualized talent development plans, cross-functional experiences, and opportunities for career advancement through personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level