Residential Program Manager (IDD Services)
About The Position
Community Options, Inc., a national nonprofit agency providing services to individuals with disabilities in 11 states, is seeking an experienced Residential Program Manager in Cookeville, Tennessee. The Program Manager leads a team providing person-centered care tailored to individuals with intellectual and developmental disabilities and supports teams with daily operations and challenges to achieve programmatic goals. A medical background is preferred. The role involves working in residential programs, day programs, and the community. Schedules may change based on business needs and may include evenings and weekends. The manager may be required to participate in on-call coverage in cooperation with other management staff. Employment is contingent on successful criminal background, central registry, child abuse registry, and drug testing checks.
Requirements
- High school diploma or equivalent.
- Two years of full-time work experience supporting people with disabilities.
- Valid driver’s license with a satisfactory driving record.
- Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
- Successful completion of criminal background, central registry, child abuse registry, and drug testing checks.
Nice To Haves
- Bachelor’s degree.
- Medical background.
Responsibilities
- Manage staff schedules and ensure shifts are adequately staffed.
- Manage team performance through communication, training, performance management, staff meetings, and employee recognition.
- Develop and implement activity programs, including the Meaningful Day curriculum.
- Communicate with and manage relationships with the families and guardians of individuals supported.
- Ensure individuals are supported according to their ISP/PCP, including medication management, meal planning, and behavior management.
- Ensure program documentation and billable records are completed accurately and on time.
- Monitor individuals’ health and medical needs and immediately report concerns.
- Ensure work locations and vehicles are clean, maintained, and stocked with necessary supplies, including groceries, medications, and cleaning supplies.
- Cooperate with licensing and department staff during inspections, inquiries, or investigations.
- Perform additional tasks and responsibilities as assigned.
Benefits
- Competitive medical, dental, and vision insurance benefits.
- Paid holidays, including a birthday holiday.
- Generous paid time off.
- Employee incentive and discount programs.
- 403(b) retirement plan.
- Career growth opportunities.
- University partnerships that include tuition reduction.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
