Residential Program Manager (IDD Services)

Community Options New York•Syracuse, NY

2d•$62,353

About The Position

Community Options, Inc., a national nonprofit providing services to individuals with disabilities in 11 states, is hiring a Residential Program Manager in Syracuse, New York. The Program Manager leads a team providing person-centered care for individuals with intellectual and developmental disabilities and supports day-to-day operations to help achieve program goals. Starting pay is $62,353.20 per year. The schedule is Tuesday–Saturday or Sunday–Thursday, 8:00 a.m.–4:00 p.m.; the specific schedule is to be determined. Work takes place in residential programs, day programs, and the community. Schedules may change based on business needs and may include evening and weekend hours. The role may require on-call availability in coordination with other management staff. Employment is contingent on successful criminal-background, central-registry, child-abuse-registry, and drug-testing checks. The employee must cooperate with licensing and department staff during inspections, inquiries, or investigations. Additional tasks and responsibilities may be assigned.

Requirements

High school diploma or equivalent required.
Two years of full-time work experience supporting people with disabilities.
Valid driver’s license with a satisfactory driving record.
Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
Successful completion of criminal-background, central-registry, child-abuse-registry, and drug-testing checks is required for employment.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Manage staff schedules and ensure shifts are adequately staffed.
Manage team performance through communication, training, performance management, staff meetings, and employee recognition.
Develop and implement activity programs, including the Meaningful Day curriculum.
Communicate with and manage relationships with the families and guardians of individuals supported, as needed.
Ensure individuals receive support in accordance with their ISP/PCP, including medication management, meal planning, and behavior management.
Ensure program documentation and billable records are completed accurately and on time.
Monitor individuals’ health and medical needs and immediately report concerns.
Keep work locations and vehicles clean, well maintained, and stocked with necessary supplies, including groceries, medications, and cleaning supplies.
Cooperate with licensing and department staff during inspections, inquiries, or investigations.
Perform additional assigned tasks and responsibilities.