Residential Program Manager (IDD Services - Youth)
About The Position
Community Options, Inc., a national nonprofit agency providing services to individuals with disabilities in 11 states, is seeking an experienced Residential Program Manager in Rockville, Maryland. The Program Manager leads a team providing person-centered care tailored to individuals with intellectual and developmental disabilities, and supports staff with day-to-day operations and challenges to achieve program goals. The role works across residential programs, day programs, and community settings. Schedules may change according to business needs and may include evenings and weekends. The manager may also be required to participate in an on-call rotation with other management staff. Starting pay is $55,000 per year.
Requirements
- High school diploma or equivalent required.
- Two years of full-time work experience supporting people with disabilities.
- Valid driver’s license and satisfactory driving record.
- Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
- Successful completion of criminal background, central registry, child abuse registry, and drug-testing checks is a condition of employment.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Manage staff schedules and ensure shifts are adequately staffed.
- Manage team performance through communication, training, performance management, staff meetings, and employee recognition.
- Develop and implement activity programs, including the Meaningful Day curriculum.
- Communicate with individuals’ families and guardians as needed and manage those relationships.
- Ensure individuals are supported according to their ISP/PCP, including medication management, meal planning, and behavior management.
- Ensure program documentation and billable records are completed accurately and on time.
- Monitor individuals’ health and medical needs and immediately report concerns.
- Keep work locations and vehicles clean, well maintained, and stocked with necessary supplies, including groceries, medications, and cleaning supplies.
- Cooperate with licensing and department staff during inspections, inquiries, or investigations.
- Perform additional tasks and responsibilities as assigned.
Benefits
- Medical, dental, and vision insurance.
- Paid holidays, including a birthday holiday.
- Generous paid time off.
- Employee incentive and discount programs.
- 403(b) retirement plan.
- Career growth opportunities.
- Tuition reductions through university partnerships.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
