Residential Program Manager (IDD Services)

Community Options New York•New York, NY

6d•$66,300•Onsite

About The Position

Community Options, Inc. is a national nonprofit agency providing services to individuals with disabilities in 11 states. The Residential Program Manager leads a team providing person-centered care tailored to individuals with intellectual and developmental disabilities and supports the team with day-to-day operations and challenges to achieve program goals. The position is based in Brooklyn, New York, and starts at $66,300 per year. The manager oversees staffing, team performance, activity programming, individual support plans, documentation, health and medical needs, and relationships with families and guardians. The role works across residential programs, day programs, and community settings. Schedules may change according to business needs and may include evenings and weekends. The manager may also be required to participate in on-call coverage with other management staff.

Requirements

High school diploma or equivalent required.
Two years of full-time work experience supporting people with disabilities.
Valid driver’s license with a satisfactory driving record.
Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
Successful completion of criminal background, central registry, child abuse registry, and drug-testing checks is required as a condition of employment.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Manage staff schedules and ensure shifts are adequately staffed.
Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
Develop and implement activity programs, including the Meaningful Day curriculum.
Communicate with the families and guardians of individuals supported, as needed, and manage those relationships.
Ensure individuals are supported according to their ISP/PCP, including medication management, meal planning, and behavior management.
Ensure program documentation and billable records are completed accurately and on time.
Monitor individuals’ health and medical needs and immediately report concerns.
Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies, including groceries, medications, and cleaning supplies.
Cooperate with licensing and department staff during inspections, inquiries, or investigations.
Perform additional tasks and responsibilities as assigned.