Residential Plumbing Outside Sales Representative
About The Position
Magnolia Plumbing, LLC is seeking a motivated, customer-focused, results-driven Residential Plumbing Outside Sales Representative to generate residential plumbing sales and serve homeowners throughout the Washington, DC metropolitan area. The representative meets with homeowners to identify plumbing needs, recommends service and replacement solutions, prepares estimates and proposals, and builds lasting customer relationships. The role works closely with technicians, dispatch, and management to coordinate accurate job details, pricing, materials, and scheduling, and maintains sales records and pipeline updates. The ideal candidate has strong sales and communication skills, a professional appearance, and the ability to build trust while presenting quality plumbing solutions. Magnolia Plumbing has served the DC metropolitan area for over 75 years, providing residential and commercial heating and cooling, plumbing, wastewater management, and underground site utility services. The company emphasizes hiring and investing in its employees.
Requirements
- High school diploma or GED.
- Minimum of two years of outside sales experience preferred.
- Proven ability to generate leads, develop customer relationships, and close sales.
- Strong negotiation, presentation, and customer service skills.
- Excellent verbal and written communication skills.
- Ability to explain technical plumbing solutions clearly to homeowners.
- Strong organizational and time management skills, including the ability to manage multiple leads, appointments, and sales opportunities.
- Self-motivated, able to work independently, and able to meet established sales goals.
- Professional appearance and customer-focused attitude.
- Comfort conducting in-home consultations and presenting estimates and proposals.
- Valid driver's license and acceptable driving record.
- Reliable transportation and willingness to travel throughout the assigned service territory.
- Ability to work flexible schedules, including occasional evenings or weekends as needed.
- Must successfully complete a pre-employment background check and drug screening.
Nice To Haves
- Previous plumbing, HVAC, home services, or residential construction sales experience.
- Knowledge of residential plumbing systems, products, repairs, and replacement services.
- Proficiency with CRM systems, Microsoft Office, and mobile technology.
Responsibilities
- Generate new residential plumbing business through assigned leads, referrals, networking, and prospecting.
- Meet homeowners at residential properties to evaluate plumbing needs and identify service, repair, and replacement opportunities.
- Conduct customer consultations and recommend plumbing services based on homeowner needs.
- Prepare and present estimates, proposals, and pricing for residential plumbing repairs, replacements, and installation projects.
- Sell residential plumbing services, including water heater replacements, repiping, fixture replacements, drain and sewer services, and leak repairs.
- Identify opportunities for additional services and upgrades while maintaining a customer-first approach.
- Build relationships with homeowners to encourage repeat business and referrals.
- Follow up with prospective customers about estimates, proposals, and pending sales.
- Explain the benefits, scope, and value of recommended plumbing solutions.
- Coordinate with technicians, dispatch, management, and other internal teams to ensure a smooth transition to job completion and accurate job details, pricing, materials, and scheduling.
- Maintain customer information, sales activity, estimates, and follow-up records in the company CRM or service management software.
- Meet sales goals, revenue targets, and performance expectations; monitor pipeline activity and provide management updates.
- Maintain knowledge of residential plumbing products, equipment, industry trends, and company services.
- Represent Magnolia Plumbing professionally and maintain a positive customer experience.
- Participate in sales meetings, product training, and ongoing professional development.
Benefits
- Medical benefits starting the first of the month.
- Company-paid life insurance and long-term disability.
- Company contributions to a 401(k) and HSA.
- Company-paid Employee Assistance Program (EAP) and mental health coverage.
- Paid time off (PTO) available from day one.
- Opportunity to pursue trade school and ongoing professional development.
- Safety incentive bonus.
- Empowered environment with trust to own your work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
