Outside Sales Representative (HVAC & Plumbing)

Plimpton & Hills Corp Inc•Meriden, CT

1d•$70,000 - $90,000

About The Position

The Outside Sales Representative establishes new customers and maintains long-lasting relationships to identify sales opportunities and grow Plimpton & Hills Corporation’s presence within an assigned territory. The role serves customers in the plumbing, heating, HVAC, and related industries by understanding their needs, recommending suitable products, and providing responsive service. The representative develops a prospect database, researches potential clients, generates and follows up on quotations, closes and onboards accounts, and generates profitable sales orders. The role also requires staying current on product knowledge, maintaining confidentiality of pricing information, and reporting competitive conditions and customer feedback to management. The position is full-time, exempt, and reports to the EVP.

Requirements

Valid driver's license and clean motor vehicle record.
Mathematical skills and accuracy in measurements.
Verbal and written English communication skills.
Reasoning and problem-solving skills.
Interpersonal and organizational skills.
Customer satisfaction skills.
Professional behavior and appearance.
Ability to prioritize and maintain attention to detail.
Outgoing and personable manner.
Minimum of 3 years of sales experience.
High school diploma or GED.

Nice To Haves

Sales experience in HVAC, plumbing, construction, or a related industry is strongly preferred.

Responsibilities

Understand and anticipate customer needs.
Expand and maintain a database of prospects within the assigned territory.
Proactively seek new customers and research potential clients and accounts to identify key decision-makers.
Use active listening to determine customer needs and introduce suitable products.
Stay current on existing and emerging products by attending trainings.
Follow up on generated quotations to ensure customer service and document the outcome of proposed solutions.
Generate profitable sales orders.
Close, onboard, and retain accounts using sales and customer service processes.
Report competitive conditions and customer feedback to management.
Maintain ethical, cooperative relationships with builders, contractors, architects, professional remodelers, and others in the marketplace to grow profitable sales.
Continuously expand product knowledge to best serve customers.
Determine product sale prices in accordance with company procedures and answer questions about product availability.
Keep pricing lists and structures confidential.