Residential Manager

Chrysalis•Clearfield, UT

3d•$19 - $23

About The Position

Chrysalis provides support services to at-risk adults and juveniles with developmental and intellectual disabilities, some of whom have fragile medical issues. Residential Managers oversee daily operations of residential programs and supervise, instruct, train, and assist Direct Care Professionals in providing services. They ensure individuals receive appropriate care and participate in programs that support living and working in the community, while encouraging independence and applying Chrysalis’s values of Respect, Safety, Fun, Mentoring, and Accountability. The role requires sound decision-making and effective communication in stressful, safety-sensitive environments. The manager is responsible for individuals’ health, person-centered and behavior plans, nutrition, finances, and related documentation. The role also includes staffing and personnel management, employee training and evaluations, scheduling, timesheet audits, compliance with company procedures, and completing reports and other paperwork. Managers help maintain a healthy, clean environment and are available on call 24/7. The position requires a high school diploma or GED, at least six months of related experience working with people with disabilities, and at least six months of management experience. The employee must meet age requirements applicable to the assigned location, pass annual criminal background and LEIE checks, and maintain a valid driver’s license and meet Chrysalis driving policy requirements if driving. The position starts at $19.50 per hour.

Requirements

Meet the minimum age requirement of 18 or 21, depending on the assigned location.
Pass a criminal background check and LEIE check at least annually.
Speak, read, and write effectively in English.
Maintain a valid driver’s license if driving and meet Chrysalis driving policy requirements if driving.
Have a high school diploma or GED.
Have at least six months of related experience working with people with disabilities.
Have at least six months of management experience.
Complete all initial and ongoing training requirements within established time frames.
Complete management training with appropriate administration.
Know Person Centered Plans and be able to develop and write effective goals.
Understand state policies and the Provider Code of Conduct.
Have public relations skills when working with individuals’ families and communicate effectively with medical, professional, and state employees.
Manage personnel issues and deal with staff positively.
Demonstrate good judgment and the ability to handle crisis situations.
Have basic word-processing skills and the ability to prioritize workload.
Demonstrate excellent interpersonal skills and a service-oriented attitude.

Responsibilities

Maintain individuals’ health and assist in developing, implementing, and reporting on Person Centered Plans.
Oversee Behavior Plans and Supervision Guidelines to ensure they are followed.
Stay awake and responsive, and communicate effectively with individuals.
Plan weekly menus that provide proper nutrition and ensure individuals receive adequate nutrition.
Protect, balance, and maintain individuals’ finances and finance folders; assist with appropriate purchases and teach basic financial skills.
Supervise, instruct, train, and assist Direct Care Professionals.
Ensure new employees attend New Employee Orientation before beginning work and receive adequate initial and ongoing training within established time frames.
Maintain appropriate staffing levels and staff hours, create monthly employee schedules, and comply with overtime and staffing policies.
Conduct employee evaluations, manage employee issues and concerns, follow employee Plan of Action procedures, and apply work-related injury, anti-harassment, ADA, and FMLA procedures.
Help create an environment that supports employee retention.
Be available on call 24/7.
Ensure staff complete house books and follow cleaning charts.
Audit timesheets for completeness and accuracy by the due date, including required pay-period dates and signatures, and the actual worked calendar/24-hour log where applicable in Nevada.
Complete overtime and attendance reports, track individual progress, prepare monthly newsletters and activity calendars, and complete other required documents.
Perform other duties as assigned by the Director or Associate Director.
Maintain punctuality and regular, consistent attendance at the worksite and adhere to the workplace schedule.