Residential Manager

Sunrise Group

About The Position

The Residential Manager provides support, assistance, and supervision to people with intellectual and developmental disabilities, helping them live valued lives in the community by creating a positive home environment. The role oversees employee teams and the delivery of individualized support, while protecting the health, safety, rights, and well-being of the people served. It also helps ensure that homes, outdoor areas, and vehicles are maintained and that services comply with agency directives, licensing standards, and applicable policies and procedures. The position requires effective English communication, both written and verbal, including the ability to communicate about medical care, supports, and services using medical terminology. Candidates must complete required pre-employment background and drug screenings, hold a valid driver's license with necessary endorsements, and have at least three years of driving experience. A high school diploma or equivalent and basic computer skills are required. Experience in human services and supervision is preferred.

Requirements

Successfully complete required pre-employment background and drug screenings.
Possess a valid driver's license with all necessary endorsements and at least three years of driving experience.
Possess basic computer skills.
Have a high school diploma or equivalent.
Proficiency in English, both written and verbal, including the ability to communicate effectively using medical terminology.

Nice To Haves

At least one year of experience working in the human service field.
At least one year of supervisory experience.

Responsibilities

Identify and report suspected abuse or violations of an individual's rights.
Ensure the health, safety, and well-being of individuals are protected at all times.
Supervise and maintain a positive team of well-trained employees who provide support, direction, and oversight to interactions with individuals with intellectual and developmental disabilities.
Train employees and provide constructive feedback through positive interactions, role modeling, and mentoring.
Ensure implementation of therapy, training, and behavior programs, as well as required data collection under individuals' plans and regulatory requirements.
Ensure the home offers choice and creative activities in a positive, innovative, person-directed environment.
Monitor ongoing compliance with agency directives, licensing standards, policies, and procedures.
Ensure homes, outside areas, and vehicles are well maintained and organized.
Communicate effectively in English, orally and in writing, with staff and others regarding medical care, supports, and services.
Perform other duties as assigned.