Residential Manager

Upstate Caring Partners•Utica, NY

About The Position

The Residential Manager oversees daily shift operations at a residential facility and coordinates staff training and orientation. Working as part of a team, the manager ensures services enrich the lives of the individuals served, records and reports are completed, and the building and supplies are monitored. When necessary, the manager performs Direct Support Professional duties. The role also advocates for individuals to be fully integrated into community life.

Requirements

Associate degree in Human Services or a related field.
At least one year of experience.
Knowledge of basic computer programs, including Windows Office Suite.
Valid New York State driver’s license.

Nice To Haves

Bachelor of Science or Bachelor of Arts degree preferred.

Responsibilities

Model positive communication, good social skills, and emotional intelligence.
Ensure the Individual Program Plan (IPP) is implemented and documented.
Ensure individuals’ goals and behavior plans are accomplished.
Oversee the safety and well-being of individuals.
Ensure records and reports are completed on time.
Supervise daily shift operations of the residence.
Problem-solve daily shift issues and conflicts as part of the site leadership team.
Maintain accurate purchasing records, petty cash, and personal funds.
Establish and maintain effective contact with vendors.
Monitor the operation and condition of the residential facility and supplies, including building security.
Maintain effective communication with individuals served, program employees, families, community agencies, and other agency departments.
Ensure compliance with applicable government and agency regulations and operating standards.
Coordinate staff training and orientation.
Perform Direct Support Professional duties when necessary.
Advocate for individuals’ full integration into community life.